168 information gold medal consultant

Hello, thank you for choosing HP products.

According to your description, I suggest you refer to the following information:

The wireless switch is designed in slide mode, and it bounces normally, but the wireless indicator light is usually blue when it is turned on and orange when it is turned off. Your question suggests that you try the following:

1. It is recommended to check whether the wireless network card device is disabled in the device manager (usually when the device is disabled, there will be a downward arrow on the icon) or check whether the wireless connection is disabled in the network connection. If yes, right-click to enable it;

2. Confirm whether Intel or Broadcom wireless configuration manager is installed; If it is already installed, you can try to uninstall Wireless Network Configuration Manager.

3. If the above operation fails, it is recommended to try to restore the bios default value: when you start (or restart), the HP (or COMPAQ) interface will appear, continue to click F 10 to enter the BIOS, select File-Restore Default Value-Yes, and then select File-Save Changes &; Exit-Yes. (If you have operated in the bios before, please make sure that the settings are the same after restoring the bios defaults).

4. It is recommended that you update the driver of the wireless network card.

You can confirm the brand of the wireless network card of the notebook and install the corresponding driver by the following methods:

You can right-click the icon of your computer (or my computer) and select Manage. In the device manager on the left side of the page-right-click the network controller/network adapter-properties-view the value of hardware ID-pciven _ in the details tab.

If it is 8086, please install the Intel wireless network card driver;

If it is 14E4, please install the Broadcom wireless network card driver;

If it is 168C, please install the Atheros wireless network card driver;

If it is 10EC, please install the Realtek wireless network card driver;

If it is 18 14, please install the Lei Ling wireless network card driver.

For how to download the driver of the corresponding product from HP official website, I suggest you refer to the following official documents:

/zh/support-drivers/e support/as CPPS . html

I hope the above reply can help you.

If the above information can't solve your problem, you can log on to www.hp.com.cn/chat,, the online chat room of HP Network, and ask an online engineer to help you solve the problem further. More product information is available in www.hp.com.cn/800..