Traffic police 24-hour consultation manual service telephone (Changsha Traffic Police No.1 Brigade 24 hotline)

As the traffic police have manual online consultation service, car owners can call 122 for online consultation. 122 alarm consultation is a department set up by China's public security traffic management organs to accept calls from the masses about traffic accidents, command and dispatch police to handle all kinds of alarms and help, and at the same time accept reports, complaints and inquiries from the masses about traffic management and traffic police law enforcement. This department is on duty 24 hours a day.

However, 122 can only provide traffic feedback, congestion alarm, complaints against traffic police and other services. Owners can call 144 or traffic control 12 123 to inquire about vehicle violation information, and then follow the voice prompts. Among them, the working hours of 12 123 manual customer service are: 9:00- 12:00, 13:30- 17:00 (except legal holidays), and the self-service voice service time is 24 hours.

What number should I dial first in a traffic accident?

Call first if someone is injured120; For minor accidents, if you want to settle claims privately or quickly, call the insurance company, as follows:

After a traffic accident, the order of calling should be selected according to the severity of the accident. There are only two consequences of traffic accidents, one is a slight collision and the other is a serious accident with heavy losses. If it is a minor accident, call the traffic police first, then protect the scene, set up a tripod behind the car, take photos of the collision details, and then call the insurance company to let them accept the follow-up matters.

Then, if there is a serious accident, you should first call 120 or ask others present to call the police for help. Saving talents is the most important thing. Then call the police and let the traffic police handle the accident. Finally, we have to type the insurance number, after all, this can reduce some of the burden on the owner.

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