1, Taobao consumer: 95 102 1 1.
2. Taobao merchants: 057 1-88 157858.
3. Tmall consumers: 95 102 1 1.
4. Tmall merchants: 400-860-8608
5. Tmall International Consumers: 400-843-2288
6. Flying Pig to China: 400- 1688-688
7. Flying Pig Travel International: +86-57 1-56888688
8. Ali Mama: 057 1-88 157999
View customer messages when offline.
In fact, after work every day, some customers will definitely visit Taobao on their mobile phones and take the initiative to consult when they are in doubt, because the customer service work is not 24 hours, many of them work in two shifts until the afternoon 12, and some may get off work earlier.
So when offline, customers' questions will be answered the next day, which is also the basic requirement for a Taobao customer service staff, that is, to reply and deal with these questions in time. In addition, if the customer service staff in the store don't work all night, it will be better to arrange some customer service to work at night on large festivals, such as 6. 18, double eleven, double twelve, and have some experience.