2065438+June, 2008, 1, jingdong logistics launched a brand-new service line "9506 16" for merchants, and merchants all over the country can call this number to carry out cooperation consultation, inquiry and complaint, claim settlement and other services involving jingdong logistics.
If the products and services provided by merchants to users use Jingdong Logistics, which involves the inquiry of package logistics progress, the damage of lost parts before signing, and the return of goods to pick up parts, consumers can call 9506 16 for consultation.
In addition, for the business services of merchants, 9506 16 telephone not only classifies warehousing, distribution, express transshipment, bulky items and installation services, but also adds special delivery and special permission delivery services for business parts.
The business scope of Jingdong Logistics
1, warehousing service
Comprehensive, integrated and customizable warehouse service for enterprise customers.
2. Express service
Provide safe, reliable, timely, professional and intimate express delivery and express delivery services for enterprises and individual customers, as well as a variety of value-added services on this basis.
3. Bulk logistics
Provide one-stop warehousing, transportation, distribution and installation services for enterprises and individual customers.
4. Cold chain service
Jingdong Logistics began to build a cold chain logistics system as early as 20 14, and officially launched the JD.COM cold chain in 20 18. JD.COM cold chain takes fresh food and medical logistics as the core, relies on the comprehensive cold chain service capabilities of cold chain storage network, cold chain transportation network and cold chain distribution network, builds a socialized cold chain collaborative network based on products and technology as the core, and builds a F2B2C one-stop cold chain service platform with full process and full scene to realize safe delivery to merchants and consumer terminals.
5. Cross-border services
Jingdong Logistics helps China manufacturing go global, and global goods enter China. At the same time, it provides one-stop cross-border supply chain services for merchants.