2. First of all, you should know which insurance company the purchased insurance belongs to, and search for the company plus auto insurance in the browser.
3. Online inquiry of insurance policies, log in to official website, an insurance company, and enter the insurance mall for inquiry and product information. 4. Offline agent inquiry: If there are branches and business outlets in the insured customer's area, the customer can directly inquire the policy number at the counter of the local business outlet. Just bring your ID card and other relevant information, and you can easily check your policy information.
4. Telephone inquiry: The national unified customer service hotline can provide customers with policy inquiry service. If the insured is familiar with the hotline, you can call to check the policy number, and you can choose self-service and manual service functions to choose which one is convenient.
5. If you need to inquire about the insurance policy after purchasing insurance, you can directly call the customer service phone of the insurance company to provide the identity information of the insured, or you can inquire through online channels such as official website, APP, WeChat official account, or you can bring your valid ID card to the counter of the business outlet to inquire.
6. Under normal circumstances, if you buy insurance, the insurance company will provide a paper policy or an electronic policy, both of which have the same legal effect.
7. Inquiries of insurance companies in official website. Search official website, an insurance company on the Internet, find the service center after entering, then log in to your personal account, find the policy you want to query, and click Query. Account name is generally user name/ID card/mobile phone number/email address, etc.
8. Insurance company APP inquiry. At present, some insurance companies have developed their own apps, which also have the function of policy inquiry. For example, Ping An Insurance has "Ping An Gold Butler". You can register and log in with your mobile phone number or ID number, and then you can check the insurance policy.
9. China Insurance Association official WeChat official account inquiry.
Some people may buy their insurance separately, and this insurance company bought it, and that insurance company also bought it. In order to let people better query and manage their own insurance policies, the official WeChat account named "China Insurance knowledgeable person" came out, which was developed by insurance institute of china. All the insurance policies we bought in domestic insurance companies can be found in this official WeChat account.