Comprehensive value-added service fee refers to the cost of self-owned value-added services and information industry applications in the name of China Telecom except ordinary voice communication, ordinary wireless Internet access, ordinary sending and receiving of short messages and multimedia messages and CP/SP cooperative services; It does not include voice communication fees, Internet access and data communication fees, YFF, SMS and MMS fees and components.
If you have any questions about the statement, I suggest you call customer service to ask for specific matters. They can see the specific business from the background, except sending and receiving SMS and MMS, which may be caused by surfing the Internet or ordering something late.
If you want to log off, you can dial 10000 to switch to manual log off, but you must have the service password of your mobile phone number; If you don't have the service password or forget it, you can only take your ID card to the business hall to reset your password and cancel the service desk.