The acceptance scope includes:
(1) Relevant policies and regulations and public service information consultation;
(2) Sudden problems affecting people's daily life and non-emergency help services;
(3) reflect the hot and difficult issues in social life and the opinions and suggestions to solve these problems;
(four) consultation and complaints about investment, production and operation of enterprises, individual industrial and commercial households and other market entities;
(5) Opinions and suggestions on the city's reform and opening up, economic construction, business environment, urban construction and management.
What will not be accepted?
(1) Matters involving personal and property safety that should be sought through emergency channels such as 1 10,19, 120;
(2) Civil disputes beyond the scope of administrative functions and powers;
(three) litigation, arbitration, administrative reconsideration, petition review and other matters that enter the legal process;
(4) Matters under the jurisdiction of the army and the armed police.