Air telephone manual service

Airline telephone manual service refers to the services provided by airlines to passengers through telephone channels, such as consultation, reservation, change, refund, luggage inquiry, special service application and so on. The following are the telephone service hotlines of some common airlines:

1, China International Airlines (Air China): 95583.

2. China Eastern Airlines): 95530.

3. China Southern Airlines): 95539.

4. Hainan Airlines: 9507 17.

5. Sichuan Airlines): 4008300999.

6. Shandong Airlines): 95369.

7. Shenzhen Airlines: 9536 1.

8. Xiamen Airlines): 95557.

Matters needing attention in making customer service calls

1. Full preparation: Before calling, prepare all necessary information, such as order number, product model and problem description, so that the customer service staff can help you quickly and accurately.

2. Understand the process: Understand the general process of customer service calls, including automatic voice prompts, waiting for connection, identity verification and other steps to avoid being confused during the call.

3. Be patient: Customer service calls may encounter a long waiting time. Please be patient and don't be depressed by the waiting time.

4. Express clearly: When speaking, clearly express your questions or needs, avoid speaking too fast or too slowly, and ensure that the customer service staff can understand you.

5. Polite expressions: Using polite expressions, such as "hello", "sorry" and "thank you", helps to establish a good communication atmosphere.