Comrade xx, female, bachelor degree, junior professional title, is currently a high cabinet teller in Yanggu Zhanqian Street Sub-branch. This comrade has been full of enthusiasm for the banking industry since he joined the work in July 20xx. He has worked hard for several years and made extraordinary achievements in ordinary posts.
First, pay attention to study, strengthen yourself and strive to improve the ideological level and professional quality.
In recent years, the new working environment and brand-new business have made her deeply realize that only by establishing the lifelong learning concept of combining work with study, striving to strengthen her own learning, honing her excellent skills and improving her own quality can she provide efficient and high-quality services to her customers. As a young employee, Comrade xx always puts business study and knowledge reserve in the first place. As long as it is a bank's business, she takes the lead in learning in time, mastering the system and business requirements, and being familiar with every detail. She insists on learning and practicing, striving for comprehensive skills and proficiency in business, constantly broadening her horizons and improving her comprehensive quality. With a rigorous, meticulous and responsible working attitude, she humbly learns from her colleagues who are more capable than herself. With a solid banking foundation and a comprehensive understanding of banking business, she handles all kinds of business in a timely and accurate manner. She has been highly recognized by all the staff for her perseverance, hard-working spirit and excellent work performance. For a long time, Comrade xx has continuously strengthened his study, improved his ideological understanding and actively moved closer to the Party organization. Under the tempering of all aspects, she gradually changed from an ordinary bank employee to a female employee of Agricultural Bank of China in the new century with good ideological quality, strong professional work ability and high cultural level.
Second, honesty and diligence.
With the deepening of the reform of Agricultural Bank of China and the implementation of standardized services, higher requirements are put forward for the top tellers of the bank. They not only need to have comprehensive professional qualities, but also need to provide customers with high-quality, personalized and emotional services, and also need to have a keen sense of smell in order to capture all aspects of information in time. Based on the warm, polite and fast service commitment, she can patiently explain every customer's inquiry, answer questions and provide thoughtful service, and establish a good relationship with customers by relying on thoughtful service. At work, she has the overall situation concept, strong sense of teamwork and good coordination. She focuses on departmental work rather than individualism. As long as she doesn't violate the internal control system, she can be serious and responsible and work hard, and there has never been a phenomenon of buck passing. When the bank organizes various activities and needs staff to be on duty, she always asks to be on duty, gives the opportunity to others, insists on doing a good job on duty, and handles relevant affairs in time and uploads them.
Third, warm service and win customers in good faith.
In the long-term front-line service work, Comrade xx always insists on treating customers as relatives, providing customers with all-round, thoughtful, convenient and efficient services, and winning the respect and trust of customers with his sincere services. In the process of serving customers, we have left a good impression on our customers and won their trust. At ordinary times, I always arrive at my post ahead of time, scrambling to do a good job in housekeeping, conscientiously, diligently and strictly do a good job in three-tone service according to the requirements of provincial and municipal branches to carry out standardized, civilized and high-quality services, greet every customer who comes to handle business with full enthusiasm, never directly contradict individual customers with a bad attitude, but politely persuade, patiently explain and be moved by true feelings, and try my best to make every customer happy and satisfied.
It is precisely because this comrade, in accordance with the Staff Code of the Agricultural Development Bank, requires himself to be strict in everything, practical in his work, hardworking and conscientious in fulfilling his post responsibilities that he has won many honors from the organization.
Article 2:
In the autumn of 20**, the name of * * was accompanied by her heroic deeds, which was widely celebrated in the whole jurisdiction of xx Branch of * Bank. Facing the gangsters who rushed into the branch to rob, regardless of personal safety, * * struggled with crazy gangsters with his bare hands, maintained the safety of customers and banks with his weak body, and practiced the bank employee code with sweat.
At noon on September 3rd, 2010 12, * * was assisting two customers in the financial office of * North Road Sub-branch. Suddenly, a man in his twenties is about 1 in height. A 65-meter-long man walked into the sub-bureau with a machete about 50 cm long, broke through the block of the security guard on duty and went straight to the finance room. When someone holds a *, * * immediately asks him what he is doing. The man replied that it was nothing, then turned and walked out of the accounting room. In a short time, the man quickly turned around, scratched the glass of the business window of the financial management office with a *, and shouted loudly: "Give me the money quickly! Give me the money quickly! "
* * immediately realized that someone was coming to rob!
The customer stepped back in fear. At this point, * * is unusually calm. She quickly covered two clients, quickly withdrew from the financial office, rushed forward to hold the gangster's hand with her hand and launched a life-and-death struggle with the gangster. The security guard hurried into the accounting office and was forced out by the gangster waving his hand when he hesitated.
When the counter staff of the sub-branch saw the situation of the financial office, they immediately acted according to the emergency plan *, locked the trunk, evacuated the customers in the business area, crouched down and quickly pressed the networking equipment to "110" *. At the same time, report to the supervision and safety department and personal finance department of xx Branch by telephone.
* * Continue to fight the gangsters, but just a few minutes is so long and so worrying. Finally, the exhausted * * tripped over the gangster, broke his heel and flew to one side. His left leg was cut by the gangster waving an inch-long knife, and his blood flowed.
The rampant gangster squatted down and grabbed the mobile phone and three teller cards hung on the * *, then went to the business hall, cut open the glass of the business window with * * *, and screamed, "Give me the money quickly! Give me the money quickly! "
12:08 16. Seeing that they could not achieve their goals, the gangsters quickly fled the outlets and attempted to rob the nearby shopping malls, and were caught by the inspectors who heard the news.
Afterwards, everyone asked, "Have you ever thought about your family and yourself?" * * Decisive answer: "No! When I saw the gangster coming at me with a machete, I didn't think of fear at all. At that time, there was only one thought in my heart, and I must not let the gangsters succeed! "
Dare to struggle and forge ahead.
* * As a Chinese actor, he always tries his best to manage her. Since 14 entered China Bank, she has served as the person in charge of five branches, always working in the front line and fighting in the front line, performing the duties that a grass-roots manager should do, and dedicating her youth to China Bank without regrets.
In 20*5 years, * * served as the director of the sub-bureau along * North Road. This is a net that many grassroots leaders "avoid": the business area is narrow, only 23 square meters, and the equipment is outdated; Located on the edge of the urban area, the storage source is discontinuous and the deposition is declining; Employees are content with the status quo and lack a sense of crisis and competition. A colleague reminded * *: "The environment of the branch office along the North Road is so bad that it is difficult for you to do well here." But * * don't believe in this evil. Starting with the ideological roots, business development and internal management, she led the staff out of the predicament step by step.
* * We often use the advanced deeds of the older generation's hard struggle and the social employment situation to educate employees at after-school meetings, so that everyone can cherish the present and inspire their fighting spirit. At the same time, by improving the incentive mechanism of outlets, employees are encouraged to create excellence under difficult circumstances. Gradually enhanced the sense of crisis of employees, mobilized the enthusiasm of employees, and gradually formed a good atmosphere of chasing after each other.
In order to expand business, * * set an example and take the lead in going out of the market (! )。 There is a new industrial development zone five kilometers away from the branch. In order to seize the market, she often rides a bicycle between the industrial zone and the branch, whether it is windy or rainy, hot or cold. She dedicated her enthusiasm and true feelings to our customers and actively explored the market with perseverance and perseverance. By the end of 20*5, the main indicators of the branch * * such as savings deposits, corporate deposits, foreign savings deposits, * card issuance and net income from intermediary business have all exceeded the branch's tasks.
For * *, outlets are the sustenance of her emotions, and her career is the love of her heart. She has long been used to working every day, with no holidays and no holidays. During the day, she either handles business in the branch office or sells customers outside; In the evening, she may attend various working meetings, train and study, or study business at home and analyze the market. If the work is not done well and the task is not completed, she is on pins and needles and can't sleep well In order to devote herself to her work, she entrusted all the family affairs to her husband and family, and had no time to take care of her young children. Facing her husband's dissatisfaction and children's desire, she felt guilty.
In July, 20**, after relocation and transformation, the office environment and other hardware facilities have been greatly improved, and it was identified as a pilot unit for network transformation. In order to live up to the trust of the leaders of xx Branch, make achievements and achieve practical results, * * has taken a series of measures to speed up the transformation of outlets. She has greatly promoted the integration of business processes and improved the quality and efficiency of service; Strengthen market research and development, focusing on private owners of industrial development zones near outlets, with obvious results; Do everything possible to promote wealth management products and change customers' investment concepts; The whole chapter system makes the internal management of outlets more standardized and orderly. ...
* The hard work has finally paid off handsomely. In 20** years, the businesses of * North Road Sub-branch developed steadily, and the main performance indicators ranked in the forefront of the whole jurisdiction of China Bank in xx years, and all the tasks of this year were fully completed. Among them, * * savings deposits increased by12.27 million yuan over the previous year, accounting for112% of the completed tasks; The fund transaction amount is 5.07 million yuan, accounting for 84.5% of the task; * Card issuance 1505, accounting for143% of the completed tasks; Insurance agency business completed 107% of the tasks. * *' s personal performance is also through the next level. The annual passbook * * 1 1 ten thousand yuan, sales funds of 33 1 ten thousand yuan and sales insurance of 480 thousand yuan set an example for employees.
Scientific management has achieved remarkable results.
In the daily operation and management of outlets, * * always adheres to the concept of "internal control takes precedence and internal control measures are synchronized", and puts internal control management in an important position in daily work, providing the most solid guarantee for business development. In 20** years, according to the relevant requirements of the superior bank, she further strengthened the internal rules and regulations management of the branch, defined the post responsibility system and standardized the business process. Combined with the activities such as "Review of Internal Control Construction", "Year of Risk Management" and "Year of Compliance Management" carried out by the provincial bank, she organized employees to sort out various rules, regulations and processes, carefully identify business risk points, actively check and rectify problems existing in various internal and external inspections, strengthen supervision and management of weak business links, enhance employees' awareness of implementing rules and regulations and preventing risks, and improve their ability to plug loopholes and prevent cases.
* * As the director of the sub-bureau along * North Road, the sub-bureau has not had any economic cases or major business mistakes. On September 20 * * 13, when customers' lives and bank property were threatened, * * and the employees of the branch were calm and rational, calmly responded and handled properly, and successfully curbed the robbery of criminals. This is also the inevitable result of * * leading all employees of branches along * North Road to strengthen systematic study, improve ideological consciousness and consolidate the foundation of "three defenses and one guarantee".
People-oriented, caring for employees
In the branch along North Road, * * is not only a dynamic team leader, but also a key point.
Parents who care about their colleagues and understand their subordinates.
In terms of work arrangement, she insists on people-oriented, makes reasonable work scheduling, and mobilizes employees to work actively. After work, she often confides with employees and answers questions, which makes everyone feel very cordial. For individual employees who are not active in their work, she implements "helping, helping and leading" to ensure that the overall thinking is unified and the pace is consistent. Eight hours later, she paid close attention to the employees' ideological trends and made home visits to ensure the purity of the team and create a healthy and uplifting atmosphere.
In 20** years in Tomb-Sweeping Day, * * people prepared a large-scale ancestor worship activity, which was a great event for xx people who attached great importance to tradition. Originally this day * * has arranged a rest, ready to return home to accompany relatives to sweep the grave. However, the day before departure, a colleague of the outlet came back from afar specially because of two relatives, and also arranged to visit the grave on this day, so he came to consult with * * with the psychology of trying. I didn't expect her to agree to give her long-planned day to her colleagues. The employee got his wish, but * * made his relatives unhappy.
Director Huang is not only a hero in their hearts, but also a good sister of the employees of Beilu Branch. She is meticulous to every employee of the network. 20*6 years 10, a divorced female employee named Tan in the branch was admitted to hospital for surgery due to illness. Before the operation, the employee called her at least twice a day to comfort her and encourage her to actively treat and face the operation bravely. After the operation, * * took the initiative to contact the employees' families to inquire about the postoperative situation, and rushed to the hospital to visit after work the next day, which moved the employees to tears.
Although a drop of water is small, it can reflect the brilliance of the sun; Although a stone is small, it can pave a solid and flat road. * * faithfully carries out the occupation of a BOC employee, who is fearless in times of crisis and brave (! ) The noble character of generosity, loyalty, professionalism based on one's duty and hard work have become a banner of China's banking system. (1) model essay on meritorious service by public security organs (two articles) (2). Model essay on individual contributions of police (three articles) (3). Model essay on the meritorious service of the fire brigade (three articles) (4). Model essay on the main deeds of personal third-class merit of army petty officers (three articles) (5). The model essay of the army sergeant's personal third-class merit (three articles) * * The main story material of the good boy (five articles) (seven articles). Primary school students * * * * Good boy main story material (three) (eight). Main story materials of outstanding league members of college students (three articles) (nine articles). The main personal story materials of outstanding Communist Youth League members (four articles) (ten articles). The main deeds of outstanding members of the hospital.