You can call the hotline. The following are the contact numbers of relevant departments:
Medical department
585405 1 (service hall), 5877378
Functions: medical consultation, examination and approval of special diagnosis and treatment items and review of related medical expenses reimbursement.
Settlement part
5854009 (Service Hall), 5854322
Function: medical insurance policy consultation; Go through the relevant medical insurance expenses audit procedures.
Payment management section
5849050 (Service Hall), 5854365
Function: medical insurance policy consultation; Handle the collection of medical insurance funds and reimbursement of insured persons.
Information technology section
5846950、 5863404
Function: medical insurance policy consultation; Making and testing of medical insurance IC card; Maintenance and management of medical insurance network system
Urban resident insurance management section
5894700、5832020、583202 1
Community fixed-point service management section
5847682
Medical treatment audit department of urban residents
587308 1
office
5873252, 5854299 (fax)
Function: medical insurance policy consultation, accepting letters, visits and complaints from insured persons.
Medical insurance center email nnyb@ 163.com
Collection Hall (Address: Floor 1 and Floor 3, South Erli Labor and Social Security Building, Guichun Road)
Unit and individual policy consultation; Handle various procedures such as insurance registration, payment, card issuance, personnel changes, IC card loss reporting registration, and card replacement.
Company collection department 5505320 55053 13
Personal Collection Department 55053 15 5505298
Settlement department 55053 16
Business card printing office 550532 1
Hall information desk 55053 1 1