The first visit reception refers to the first meeting between the counselor and the helper in the process of psychological counseling, which plays an important role in psychological counseling. Whether a good psychological counseling relationship can be established is a necessary condition to ensure the success of psychological counseling. Therefore, the significance of first-visit reception is not only to collect and sort out information for diagnosis, but also to establish a good consultation relationship.
Modern medical model emphasizes the importance of doctor-patient relationship. When a patient looks for a doctor, he receives the doctor first, and then receives his treatment. Similarly, whether a good psychological counseling relationship can be established is also a necessary condition to ensure the success of psychological counseling. Social psychology emphasizes the importance of first impression in interpersonal relationships, and there is also a saying among the people that "a good beginning is half the battle".
Therefore, the reception for the first visit is not only to collect and sort out information for diagnosis, but also to establish a good consultation relationship. Proper reception for the first visit can make customers feel comfortable, help them reduce their nervousness and doubts, and help them establish an effective consultation relationship.
In the reception of the first visit, the job of the psychological counselor is not to solve the troubles of the help-seekers, but to provide a space for the help-seekers to release their depression. You can communicate freely in the counseling room, and you can talk confidently about any desires and conflicts, thus helping the seekers have the opportunity to deeply perceive themselves and accompany them to discuss their problems and troubles.
First visit reception procedure:
1, make preparations before psychological counseling.
2. Use polite reception and polite language.
3. Ask the helper what help he wants indirectly, and don't force him directly.
4. After asking, make clear your attitude.
5. Explain the confidentiality principle to the helper.
6. Explain the nature of psychological counseling to clients.