Can calling customer service solve the problem of changing the reserved mobile phone number of the bank?

At present, there are several ways to change the reserved mobile phone number of banks, namely, bank counter, online banking, mobile banking, and calling the banking service hotline. So calling customer service can solve the problem of reserving mobile phone numbers, but there are other equally convenient and quick ways:

For example:

Change the reserved mobile phone number of CCB, which can be set through the mobile banking app of CCB:

1. Open the mobile banking app of CCB, enter the login password and log in to the homepage of the mobile banking app of CCB.

2. Slide your finger from the left side of the screen to the right side or click the "three" icon in the upper left corner of the screen, and a sidebar page will pop up. On this page, you can set personal information, bank account, CCB hand banking app, etc.

3. Find "Security Center" on the sidebar page, click to enter the Security Center, and you can find the "Reservation Information" icon under "Information Management". Then click the icon to enter the "Reservation Information" page, click "Modify Reservation Information", and then enter the mobile phone number to be changed.

In addition, you can also log in to CCB Personal Online Banking to modify the reserved mobile phone number:

1. Open the online banking of China Construction Bank, and enter the account password to log in.

2. Log in to the personal online banking page and click "Modify Personal Data" to enter the personal data modification page. Delete the old mobile phone number and enter the new mobile phone number.

3. After receiving the verification code with your new mobile phone number, click "Send Verification Code" and enter the verification code in the verification code text box.

Click OK to modify the reserved mobile phone number of CCB.

It is very important for users to reserve their mobile phone numbers, because users can open SMS service, keep track of account changes at any time, and call the bank to report the loss once abnormal transactions are found. However, the reporting procedures of major banks are not exactly the same. If you lose it, you can report it temporarily by telephone or online banking, and then bring your ID card and other supporting materials to the bank counter to report it.