Citizen legal aid hotline

"12348" is a special telephone for legal consultation of municipal, district and county judicial bureaus and legal aid centers for the general public.

Accept legal advice from the masses, cooperate with the mediation of civil disputes, timely reflect the information of legal needs of the masses, guide and accept legal aid applications, and safeguard the legitimate rights and interests of poor and vulnerable parties, judicial justice and social stability. The "48" in the cornet takes the homonym of "judicial", which means seeking legal services and seeking judicial administrative organs to mediate civil disputes.

We can apply for legal aid when we encounter difficulties, but there are certain conditions. The conditions for applying for legal aid are:

1. Citizens who do not have an agent for the following matters due to financial difficulties may apply for legal aid from legal aid institutions:

(1) Request State compensation

(2) Requesting social insurance benefits or minimum living security benefits.

(3) requesting pensions and relief funds.

(4) Request to pay alimony and alimony.

(five) request payment of labor remuneration.

(six) to claim the civil rights and interests arising from the courageous behavior.

"12348" legal service telephone work responsibilities, mainly to answer legal advice and popularize legal knowledge; Implement internal linkage and do a good job in door-to-door service; Communicate external information and do a good job of case diversion; Strengthen regional cooperation and do a good job of coordination and linkage among functional departments; Do a quick response to prevent disputes from intensifying; Abide by relevant regulations and provide legal aid; Master social conditions and public opinion and be a good party and government worker; Accept social supervision and improve the service quality of legal service institutions.

The legal service telephone number "16000 148" was renamed as "12348", and the national unified service number "12348" was introduced and incorporated into the legal aid center. The "12348" legal consultation hotline has been expanded while maintaining its original functions.