Which department does the prospective owner's operating officer belong to?

Customer relations department of real estate company.

1. Job responsibilities: including daily follow-up service after signing the contract, daily consultation and answering questions, and follow-up handling of common incidents, etc. Care services after signing the contract: birthday/holiday wishes, reminders of important activities, invitation experience of owners' activities, etc.

2. Real estate information feedback: provide follow-up information on contract signing, project progress, surrounding dynamics, convenience information, settlement policy, etc.

3. Provide value-added services: Mercure, optimization, travel, love home, home, rental and sales, etc. This responsibility aims to maintain and improve the satisfaction of the owners and promote good customer relations.