Dayun Express independently developed an advanced express operation information management system, provided customer self-service and QQ online consultation services through official website, opened the mobile phone client service, and used the handheld terminal equipment uniformly among all network couriers, thus realizing the synchronization of express operation and information collection and the real-time transmission of express operation information, facilitating customers' instant inquiry and consultation, providing support for the whole network operation of express, and realizing the management and control of the whole life cycle of express.
Since 20 13, Dayun Express has successively cooperated with properties, supermarkets, communities and convenience stores to set up express convenience service stations to facilitate community residents and citizens to receive and send at any time, ensure the delivery and collection quality of the "last mile" of express mail, and make the more convenient, caring and thoughtful "one-stop" service go deep into the end and integrate into citizens' daily lives.
Big cloud model
At present, there are mainly two modes in the express delivery industry, one is the direct mode represented by SF Express, and the other is the joining mode represented by "three links and one arrival". At present, SF's market share is about 10% and Dayun's is about 18%, but SF's market value is nearly 10 times that of Dayun.
During the period of primitive accumulation of capital, the express joining system in China could meet all kinds of demands, and now it needs a new breakthrough. The threshold of the express delivery industry is relatively low, and the only competitive advantage is timeliness and breakage rate, but no one can do these two things except JD.COM, so the express delivery company with franchise mode can only seek competitive advantage from the price. From about 20 19, the "three links and one access" launched a continuous price war.