Wu Na He Cheng Ju 'ai's ninth remedial class is over, which is four days and three nights for students, and an extra half day and one night for me as a service volunteer.
This course for me:
1. About identity: the biggest gain should be attributed to the clear identity of "service volunteers";
2. About the harvest: The biggest feeling is that the identity is different, and the harvest is really completely different, not only in quantity but also in quality;
3. About "poor students": The biggest shock is that I am eager to be a "poor student"!
1. About identity
1. 1 Not a teaching assistant, but a service volunteer.
In many courses, I often appear as a teaching assistant to support students. Before this class, I was renamed as a "service volunteer" by Teacher Zhang.
First, I position myself as a server. After renaming the definition, the mentality of teaching assistants (arrogant teachers) is adjusted to the service mentality, and their attitude is automatically transformed into action, from active support to dedicated service.
1.2 is not a student, but a customer.
In the past, I have been engaged in the service industry for many years. I have a service concept and service consciousness, and a good heart to serve customers. I also know the word "customer portrait". However, I have never carefully analyzed the portraits of every object I serve to understand what the other person really cares about, needs and wants. I just force what I want to give and what I can give to the other party, and I never thought about inspiring the other party's wishes from the other party's mission.
1.3 Portrait customers to meet their needs instead of trying to provide services.
The afternoon before yesterday, Mr. Zhang said, "I won't draw the audience, just say what I want to say, and I don't know the effect of my efforts."
These days, I have appeared in class many times and proved everything-
On the first day, I experienced "throwing caution to the wind" for the first time. I spare no effort to support students. At the end of the experience, I was covered in sweat, half wet before and after volunteering, and the sweat on both ends of my forehead and neck fell off. Not only did I show my face, but I also yelled.
The next day, when crossing the emotional customs clearance, the team members performed in front of the examiner and the teacher. I stood behind the teacher and cheered, and the voice and momentum were no less than the customs clearance.
Cai Cai smiled and asked, "How many times have you been scared?" I don't know. It turned out that I forgot my identity and pushed it too hard.
My sister asked me, "What I want to say is, where do you sound?" I was at a loss, too, and then I gradually became a little sober. Some things can not only be done vigorously, but also need to be done skillfully.
Until the last section of the last day of the course, the head teacher quietly asked me, "Are you good at calculating scores?"
I readily agreed, not only because I am good at it, but also because I repeatedly showed off my special sensitivity to numbers, and I developed a pair of super eye-catching error correction eyes. The most important thing is that I am fair and serious, and I will never smuggle.
I have been an obedient child since I was a child. I will act quickly after receiving the order and I will try my best to do it. When I grow up, I am still the same.
I am obedient to rigid things, not to mention the unexpected. As soon as the starting gun rang, I made a list in the order of playing and registered my scores.
The head of the delegation asked that the statistics should be evenly distributed, but I pursued perfection to register the scores of the four scoring officers one by one and list the calculation formulas for checking.
After registering seven or eight, I began to feel a little flustered and sweaty. I didn't catch a word I said on the podium. I don't care if I get up to greet congratulations and applause when I step down.
At this time, I suddenly thought of an idea. Is the back row not arranged? As soon as this idea came out, I couldn't sit still. World ranking needs time and care!
Be careful and self-reliant, but time can't wait. As soon as the speech is over, you need to issue certificates according to your grades.
At this time, I suddenly woke up and forgot what I had and was good at in my panic-table statistics were fast and accurate, and I was once called "cousin" by my colleagues and regarded as myself.
So, I began to look for resources-laptops. When I started looking for and using resources, they were nearby.
So, I made an Excel table easily and quickly, and listed all the information I could think of and needed in the process of awarding prizes clearly. I also set up an automatic calculation formula for sum and average score, which was not only convenient and fast, but also accurate.
Most importantly, I also freed myself from the hustle and bustle of manual statistics, and concentrated on listening to the wonderful speeches of the customs clearance personnel on the stage. I also asked for leave to go downstairs to do some private things and asked the front desk service personnel to cancel the pick-up appointment.
In fact, not only that, "working hard or even working hard" has always been my work and life mode. I saw this card point at this time and began to remove it, which really benefited me for life!
2. About the harvest
2. 1 combination and cancellation
Two years ago, as a student, I participated in the course experience in a combined state, deeply immersed in the "panic of throwing caution to the wind", "the entanglement of emotion crossing the present", "the joy after emotion crossing" and "the tension of speaking on stage". The content and information I received were just dots, neither connected into a line, nor woven into a piece, nor merged into a surface.
This time, as a service volunteer, I always remind myself to participate in the course experience in a state of self-reflection. Different status, different thinking, different consciousness, different state, different behavior, naturally different results.
2.2 ego, ego and no ego
During the course, my focus has gradually shifted from serving the members of this group at the beginning to my familiar classmates, and then to the classmates who need companionship and support in the class, and even to serving volunteers.
The service content begins with doing one's own job well, and gradually expands to what other volunteers don't realize or ignore, and then expands to what the whole field needs. As long as you can see, hear, feel and feel, it is your own responsibility to make up for it in time.
Here, I am everything, everything is me, I can be big or small, dispensable, promising or not, with or without me.
2.3 Courage and courage
In the past, when I saw what others did badly in the course, I would actively make up for it, but there would be voices, various judgments, accusations and complaints, fears and fears in my heart. We will still take the initiative to fill the position, entrust others to assist in handling it, and communicate in the right way at the right time and in the right occasion.
People who used to be afraid of being tall and powerful took the initiative to stay away. Now I can take the initiative to approach, establish contact, express my inner fear in a consistent way, and see a warm, soft and even fragile heart wrapped under a strong appearance.
After nearly four years of continuous study, I obviously feel bolder, more confident, more organized, more open-minded, smarter, more flexible and more like a living person.
3. About "poor students"
1Everything happened just right.
During the course, I made an appointment to live with Qi Mei Miao Ling in advance, but I didn't expect to stay with Mary Ng for four days and four nights. Nothing happens by accident, only by necessity, and everything happens just right.
3.2 All encounters are only for fulfillment.
I first met Wu Mei in my tutor's class two years ago. I didn't have a very good impression of her at that time. She looked miserable and sad, wearing a hat askew and strange clothes. She was listed as a candidate by herself and stayed away from her because of her inner fear.
The first interaction was forced to finish the homework of the inheritance tutor class, and the phone call was made by her. Because the signal was bad, I took the initiative to call after hanging up, and the call time was nearly 50 minutes.
During the call, I do it for the sake of doing it, basically listening. It's not that I intentionally respect each other, but that I really don't know what to say.
In a few days of contact, I found that between two years, five younger sister has changed a lot:
She is very real, and she can and dares to consistently express her inner true thoughts and feelings; She is humorous, flexible, imaginative and has a strong sense of pictures. She laughed unbridled and tears kept flying. She is eager to learn, and insists on completing the reading and punching homework of the day at one or two in the evening; She is fair and kind, sticks to the bottom line, is upright, worthy of herself and the conscience of heaven and earth; She is sincere and modest, good at introspection and aware of the rapid improvement of herself in time; She dares to love and hate, is true, and dares to criticize and self-criticize; She is good at loving and taking care of herself, turning herself into a myth, turning life into a poem and cultivating children's aristocratic temperament. Her courage is commendable. She dares to face up to, analyze and expose her weaknesses. She was favored by teachers and guided by teachers, and made the greatest contribution to the whole volunteer service group.
3.3 Differences are information
What shocked me most was that from the five sisters, I saw the great differences between us, and also made clear the direction and space for my future promotion. Love yourself, love yourself, live easily, and cultivate your aristocratic temperament, which requires conscious continuous cultivation.
What moved me most was that at the moment when she was deeply loved by the team members, team leaders, teachers, teachers Xinhui and Zhang, I, who had been a good boy for half my life, suddenly felt incomparable jealousy and envy for her, and suddenly an idea rose in my heart, especially eager to be a "poor student"!
Because, compared with "good children" and "good students", "poor students" have the greatest contribution to the whole class and the big system, and their tolerance and energy are also the strongest!
People are together because of the same, and grow up because of differences!
Only differences are information!
Thank you, Mr. Zhang, for creating the platform of "understanding, accepting and converging into love", all the teachers in the system, all the service support teams in the system, and all the blessed brothers and sisters who entered the system, a group of people, all their lives, one road, walk together.
Grateful for every encounter in life, positive at heart, kind at heart, coming for love, and returning with full load.
All encounters are only for fulfillment!