1. If the credit card tag card is lost, it will not be reported as lost: you can directly apply for a credit card to report the loss.
The credit card is not lost. Report the loss of the label card: if the credit card is not activated, you need to activate the credit card first, and call to report the loss and reissue the label card two working days after activation; If the credit card has been activated, you can find the information of the tag card, and you can directly handle the loss reporting and replacement of the tag card.
3. Report the loss of both the credit card and the tag card at the same time: first, report the loss of the credit card and make up the card. After receiving the new credit card and activating it for 2 working days, call to report the loss of the tag card and make up the card.
Tips: If only the China Bank Express credit card reports the loss, the binding relationship will be automatically updated to the new credit card and the original label card; After receiving a new tag card, you need to bring your ID card, driving license and new tag card, and drive the bound vehicles and equipment to the business hall of AutoExpress Company to re-bind and activate the new tag card before you can cross the expressway (if there is an agent, you need to provide the agent's ID card and the above documents at the same time). You can call the credit card customer service hotline 4006695566 for further consultation. Wish you a happy life!
The above contents are for your reference. Please refer to the actual business regulations.
If you have any questions, please contact online customer service of Bank of China.
You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.