Why doesn't my number have points, Hangzhou?

If you have already enjoyed the corresponding preferential policies of our company, such as contract plan, telephone fee subsidy, terminal subsidy, etc. , you need to exclude the corresponding subsidies in order to give back points. During the agreement period, only the part of the phone bill that exceeds the package amount will be calculated. For example, if the actual phone bill of users of iPhone contract plan is 300 yuan in March and their package is 226 yuan, the system will only calculate the phone bill points in 74 yuan. If in doubt, you can also consult the customer service to which this number belongs. During the agreement period of the 4G contract plan, the monthly package rent will also be calculated by points, including the 3G contract plan to switch to 4G.

The communication consumption points of the current month include all communication expenses including monthly rent, but exclude all kinds of SP (including call manager) and voice, information fees, preferential consumption, overdue penalty, USIM/SIM card fees, recharge /IP card purchase fees, company agency fees and other non-communication business fees. Every time you spend 1 yuan, you can get 1 points.

But not all Unicom users can get points. Generally speaking, there are the following types of users who can get bonus points:

1. Individual customers: post-paid customers (excluding quasi-prepaid, business telephone, business jet, wireless public telephone and wiring card);

2. Group customers: post-paid group customers, voices of non-star customers and all users of fixed-line products of broadband enterprises;

3. Home customers: the user name is a natural person or fixed-line user who uses personal documents to access the network, and the products used are ordinary telephones (including prepaid and post-paid), E phone 2.0 ordinary post-paid telephones, XDSL virtual dial-up and private line access, LAN virtual dial-up access and private line access, HFC broadband and wireless fixed-line access (including prepaid and post-paid).

Tips: Due to the different policies of different cities, if you need to check whether you meet the requirements of participating in the customer points program, you can consult the Unicom manual customer service with the number for details.

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