12304 is the national administrative service hotline in China, which is managed and operated by the national administrative service management office. The hotline number is a unified service number, which can provide various government services and consultation.
Including government service consultation, you can call the hotline 12304 to consult relevant policies, regulations and service matters of government departments at all levels. The staff will provide relevant information and guidance according to your questions.
If you are dissatisfied with the services of government departments or have suggestions, you can make complaints and feedback through the hotline 12304. The relevant departments will handle your complaint and try their best to solve the problem. 12304 can also provide some public affairs consulting services, such as traffic, environmental protection, health and other issues. You can consult relevant policies, regulations and countermeasures.
Pay attention to the phone 12304.
1 and 12304 are the special lines for this survey. Don't worry about being cheated, revealing personal identity information and other security issues. Please feel free to answer.
After the call is connected, if you are willing to accept the investigation, the investigator will ask you some basic information first, such as residence, age, etc.
After asking the basic information, the investigator will ask a series of questions in sequence, and you only need to choose from the options told by the investigator.
4. When receiving the investigation call, the evaluation should be objective and fair, and the expression should be appropriate. When they are satisfied with their job evaluation, they should directly answer "safety" and "satisfaction"; Don't use vague language such as "not bad", "not bad" and "almost" to avoid misjudgment by appraisers.