The purpose of the operator's personal work summary report is to improve the operator's ability and know how to solve problems quickly. The following is my personal operation summary report carefully arranged for everyone. Welcome to reading.
1 summary report of personal work in operation I once heard an old webmaster say that people who do website optimization and website promotion tend to get old. Although I'm not afraid of getting old, I quite agree with him. I have been doing website optimization for almost half a year, and I always feel different from what I originally thought. Originally thought, I should have made a lot of money, maybe quit my job once and for all, and some comfortable money.
Now seo not only didn't help me make money, but after a period of hard work, Baidu ruthlessly killed the website, and now there is only one home page left. Just like knowing someone, I gradually understand that seo is not something I want to do once and for all. I even think seo is a manual work, the most boring and hard work in all it industries. I feel that doing one thing is like playing a game. Only when the rules are determined can we play boldly, well and happily. But in China, many things seem to be different from what we think. You don't always get what you pay, you get what you don't pay, and sometimes you don't always get what you pay. Although there are no rules, many things have existed for a long time, and it is hard not to sigh when you think about it carefully. Seo optimization is always aimed at Baidu, but I feel that Baidu has no rules at all, even that the rules are not good or even wrong. But there is no way, what we have to do is actually to do what we like. In fact, the future is secondary. At least, I don't see any future for seo, but I want to prove myself. I want to optimize my website, and then tell Baidu that I am the home page now, and I will always be on it.
I have complained a lot, and now I will talk about my own experience:
First of all, nothing is easy. As the saying goes, there is no smoke without fire. Therefore, when we decide to do something, we should fully realize that it is impossible to follow suit and it will not happen overnight.
Secondly, I don't think there is such a thing as making money or not making money. Many people tell me that beauty products can make a lot of money online. They analyzed that many people are willing to buy this online. That's very good, but you can't make money doing this, just like you do other things. It's not that this one makes money faster than others. I think the transaction volume of buying clothes online must be more than this. I mean, anything, if simple, must not be so good, just as everyone says it is very good. If you don't do it, it means it's still not good enough.
Third, seo is a tedious process. Some things may be effective on other websites, but they are not effective on your own website. This is also common, so we must have a full understanding of the status quo, no matter what happens, we will not be at a loss. Maybe the truth didn't last long.
2 The personal work summary report (20 1x) is the first year I really spent in the group. I am honored to have spent 20xx years with Aiwan Hongfeng Group. I am very glad that all my colleagues have accompanied me this year, and I am very glad that this year has grown.
20xx is an unforgettable year for me. During this year, I went from the president's office to the newly established development and operation department, from a general to a soldier to a small team of five people with my sister Chun Mei. This year, I experienced the change of my job, ups and downs, loss, happiness, retreat and tenacity in my work! These experiences have made me gain something, and also made me more aware of myself, the shortcomings in my work, my immature working methods and my silent determination. 20 15 I will study hard, correct these shortcomings and grow into an excellent group employee.
In 20xx years, with the help of group leaders and colleagues, my work has made great progress in all aspects. Now I report as follows.
I. Main Work
(1) Plans of various departments. When I entered the development and operation department, my main staff, as the operation specialist, was responsible for receiving the weekly, monthly, quarterly and annual plans of various departments, comparing them vertically and horizontally, and following up the implementation of the plans. By 20 14, 12, 3 1, 526 copies are planned to be collected 45 times a week; Monthly collection plan 1 1 time, *** 162 copies; Collect two semi-annual and annual plans and 28 semi-annual and annual plans.
(2) copywriting. On March 20th, 20xx, I came to the newly established development and operation department. Previously, I was responsible for sorting out some meeting minutes, updating the group memorabilia and news, publishing the information of the group's WeChat public platform, and collecting pension websites and pension information. After becoming a member of the development and operation department, I didn't abandon my previous job. On this basis, the Group Weibo will apply for "V", pay close attention to it at all times, collect information on national, provincial and municipal pension policies, and publish them in categories. 20 14, releasing 42 policy information; News article 46; Memorabilia 30; Organize 24 websites related to old-age care; The group's WeChat public platform and Weibo handed it over to Zhang Xiaoyun, the operation department, in August. In the first eight months, the Group's WeChat public platform published more than 480 messages, and Weibo published more than 600 messages. In 20 14 years, nearly 80 meetings were held, and relevant meeting minutes were compiled 10.
(3) other work. At the same time, I participated in the preparation of materials for Love Night Project, Metallurgical Hospital and Group OA, the collation of honorary materials of various units of the Group, the collation of crowdfunding related materials, and the collection and collation of materials of Kangfu Hospital.
Second, harvest
Over the past year, I have been growing in my work, which is inseparable from the help of my superiors. When I first came into contact with informatization, I thought it was very simple. But in my work, I found that there are many places that need to be seriously considered, such as how to collect more useful information, which is not only suitable for the nature of the group, but also brings new ideas to readers. Collecting policy information is the first thing to do at work. These seemingly simple little jobs taught me that everything should be considered comprehensively in order to do better. Based on this, the manager gave me a lot of work to do.
I still remember that the work of collecting weekly plans was initially scheduled to be submitted every Thursday afternoon, and the weekly meeting was held on Saturday. However, due to work reasons, many departments can't submit the plan on time, which leads to the delay in finishing the plan and comparing it vertically and horizontally. At that time, I had to work overtime until seven or eight every Friday. Once, I was very anxious at home, thinking about finishing my weekly plan early, getting off work on time, and submitting the plan to all departments on time in advance, but in the end, one department was delayed. Looking at the sky getting late, I feel wronged, and my tears are gone. Why didn't communication change other people's understanding? Later, under the guidance of the leader, I slowly explored a more effective way of working, avoiding similar situations and improving work efficiency.
Whether in the president's office or in the development and operation department, we have more than one job. We have a lot of work and need to learn more. Often our department leaves at the latest.
One day in June, we need to catch a very urgent PPT, revise it and do it again and again. By afternoon 1 1, we had been working continuously 15 hours, and we were exhausted. Sister knew Xiaoyun and I were far away and asked us to go back, but she left the group at 2 am and went to Beijing on business with manager Zhang at 7 am. There are many such things, and we are more and more United in this history. If you don't grow up in such a team, you will drag your feet. So we have been studying, and we don't want to discredit this team, and we don't want everyone's efforts to be denied.
Three. 20xx work plan
It's 20xx years, how time flies. A good start needs the support of a plan.
In 20xx, first of all, I will work harder in my own post to make the post of operation specialist more comfortable and brilliant. At the same time, we should improve our working ability and try to share our worries for the leaders! In addition, continuous learning, from office application knowledge to in-depth understanding of the pension industry. In the functional departments, I have the ability to write documents, but I lack my own level. The next step is to deepen.
In 20xx, the progress of the Group has become more and more solid. I will follow the footsteps of the group, grow straight, make due efforts for the group and my own tomorrow, and hand over a satisfactory answer sheet! In 20xx, please criticize and correct me, and help me grow hard! thank you
3 Personal Work Summary Report in Operation Today is the first Monday and the second working day of 20xx. The new year means a new starting point, new opportunities and new challenges. This is also the third year of entering Kunming Langgao Printing Design Co., Ltd. In order to better complete the work of 20xx, foster strengths and avoid weaknesses, we will summarize and report the work of 20xx as follows, and please criticize and correct it by General Manager Wu, Deputy General Manager Wen and colleagues.
I. Overview of 20xx's work
1, the first systematic study of online marketing
? The best welfare is training. I think so, too. It is better to teach people to fish than to teach them to fish. . I am very lucky and grateful to Mr. Wu for giving me the opportunity to learn online marketing systematically. Such a high cost is a great benefit for yourself and an opportunity to grow and recharge. Walking out of school is not the end of learning, but another beginning to explore the unknown. After three days and two nights of intensive study of information in Ren Shan, what I realized most was not the power of the network and the prevalence of marketing, but the difference in thinking and behavior between us and others, which shocked me. Sitting in a well and watching the sky is not the scariest thing. Sitting in a well without knowing it is the scariest thing.
In the era of internet, the era of whole network marketing and national marketing, everyone is from the media, and grassroots can also be bigger. Only by changing can we be slightly better in the fierce competition. As a traditional packaging design and printing industry that has just been transformed, maybe we can't do the big V, deal with everything on the Internet, and have some similarities. The website has been online for 3 days, and the order exceeds X billion? Miracle, but we have been working hard and studying, not seeking the best, but wishing to get better every year! 1
2. Experienced a wide range of personnel changes in the company.
Personnel flow is normal for enterprises, but it is more normal for me, who is still in the stage of book knowledge. If anyone leaves, just talk again. Now you don't have to go out to recruit, Weibo and the website are very convenient. However, after entering the company, as an executive, my idea was completely subverted. I know how much loss the brain drain has caused to the enterprise, and I also know how high the cost of recruitment is, and how much money and labor costs are needed from website screening calendar to personnel application, trial, work and entry into the state. So this year's large-scale personnel changes in the company made me a little panicked. As personnel staff, there is no early warning mechanism, no adequate preparation, and they are not sensitive to emergencies. Fortunately, General Manager Wu and Vice President Wen strategized and turned the tide, and properly handled this series of things on the basis of not affecting the company's operation and management.
3. Contact the production department.
In July, I participated in the work of the production department (mainly tracking and recording the production progress), which made me understand what is meticulous. The work in the production department is a brand-new field for me. Don't know printing, technology, craft, food packaging design, marketing packaging? All I know is that I've been asking whether this is ready or not, and whether that has been sent. Therefore, this work is very tired and passive, and it has not played its due coordination and foresight.
And there have been many mistakes, either the customer did not receive the goods on time, or there was a problem with the quantity of the goods. Because of poor communication with the customer, it was inconvenient for the customer to receive the goods. This pile, one by one, let me see the shortcomings of my work. Fortunately, my leaders and colleagues have always accepted me with an inclusive and encouraging attitude, and I am especially grateful to Lao Wang, who still tirelessly tracks down more than a dozen phone calls every day and patiently solves problems during that time. Jiaping Wang. Along the way, leaders and colleagues gave me not only criticism, but also encouragement and emotion. Here, thank you for your gentle treatment.
4. Establishment of WeChat platform
Langgao's WeChat subscription number has been online for more than half a year since it sent its first message on June 30th, 20xx. From the first pure text message to four or five articles that combine pictures and texts and closely follow hot topics, the reading volume ranges from zero to several hundred, and the number of fans has increased from only company colleagues to more than 300 people (many of them are target customers). We have also accumulated some experience from practice. This is also part of online marketing. I firmly believe that as long as we stick to it, we will get used to publishing it every day and fans will get used to opening it every day. Wechat is not a direct productivity, but it is a window, a channel, a propaganda force, a communication force, and a company's external image display.
The first thing to do when going to work every day is to open the WeChat backstage to see if we have added fans, and to see the reading volume and forwarding volume of each article. Perhaps, in the eyes of others, it is just a cold string of numbers, but for me, it represents a kind of recognition and gives me a little sense of accomplishment. Behind all this, colleagues silently praised and forwarded the same result. Every harvest is inseparable from everyone's efforts.
5. The tortuous process of website construction.
Building a website is a tortuous story. From the ignorant first edition in July to now, I don't know whether the next step is right or wrong.
Due to unfamiliarity with the website construction process and insufficient preparation, the pace of website construction has been delayed and failed to go online as scheduled. There is still a lot to learn. Only by constantly learning and acquiring new skills can work efficiency be improved; Fortunately, this edition, which is currently being prepared for launch, is personally planned and carefully typeset by General Manager Wu. Now it has taken shape, and it is expected to be officially launched in mid-June at 5438+ 10. There are still many places that need to be improved after going online. I hope all colleagues will continue to support the establishment of the website, and put forward opinions and suggestions for the existing problems, and discuss and solve them together.
Second, the shortcomings and defects in the work
1, the intensity of learning is not big enough.
New knowledge and skills derived from the internet age are emerging every day, and existing knowledge is also updated quickly. In this process, I realized that my study intensity was not enough, and the speed of mastering and digesting knowledge could not keep up with its upgrading. Sometimes I feel young, sometimes I feel old. After 8 hours, you should learn more knowledge and enhance your working ability to meet the needs of your work. After work, we should put down our mobile phones, and we still have a lot of things to do.
2, passive work
Especially in the period of participating in the production department, all the work depends on waiting and asking questions, instead of giving full play to the subjective initiative and coordination role, there are many mistakes, which cause trouble to leaders and colleagues. In the future work, I will try my best to do well.
3. The quality of WeChat articles needs to be improved, and there are too few original contents.
Since the launch of WeChat, most of the pictures and texts sent by WeChat have been reprinted by others, which has two disadvantages. First, the reprinted content is varied and the quality is uneven, which affects the company's image display and fans' reading experience; Second, there is too little original content, lacking the necessary conditions to attract attention. Fans can't feel our true ability, have a sense of distance from us, and can't read much. In the future, I hope to pursue diversification in the form of expression and increase original content. Reprinting articles needs careful consideration; At the same time, analyze the background data regularly to understand what fans like to watch. What do the target customers want to see? Make corresponding adjustments according to the analysis data.
4. The website construction is not fully prepared and the time is delayed.
The website that should have been online is still under construction. In the final analysis, it is because my work is not in place. Before the start, there was no systematic understanding of the procedures and processes of website construction, insufficient preparation of materials, and no thorough consideration when choosing a website company, which led to the delay in website construction.
Three. Work expectation for 20xx years
1, network work is the key.
After 20xx goes online, it faces the promotion and operation of the website, which is a new challenge, so we must do enough work in the early stage. This can't be done by one person. It needs a team to fight side by side. Therefore, the cultivation of team work ability is the most important. I hope everyone will go further and further on the road of network marketing together.
2. Wechat and Weibo develop simultaneously.
Wechat and Weibo are a window to show the company culture. While the website is operating, WeChat and Weibo can't be left behind. This is a trend and a kind of marketing.
3. Do a good job in recruitment after the Spring Festival.
In the new year, we need to inject some fresh blood into the company team. The end of February to mid-March is the peak and critical period for job hunting. Seize the opportunity and recruit the right team members, and the recruitment work next year will be much easier.
4. About salary and treatment
The so-called reasonable salary is to give differentiated consideration and reward to the contribution created by individuals for the company.
What is the principle? Mobilize the greatest enthusiasm of employees? Take care of this. Internal fairness, external competition? . According to Maslow's hierarchy of needs, people have five different levels of needs, including physiological needs, security needs, emotional and belonging needs, respect needs and self-realization needs. Physiological needs (including food, clothing, housing and transportation, etc.). ) are the most primitive and basic needs of people. They are the strongest inevitable demand at the bottom and a powerful driving force for people to act. The key for enterprises to retain talents lies in giving priority to meeting the needs of employees at both ends? Physiological needs and self-realization needs, and properly consider and arrange the other three needs. In the minds of employees, salary is not only their own labor income, but also represents their own value to a certain extent, represents the recognition of employees' work by enterprises, and even represents employees' personal ability and development scenarios.
After the website goes online, I hope to increase the assessment of the network operation team on the basis of now. Network operation and promotion can be quantified in most cases, and the assessment will not be too complicated. The last feeling? Birds of a feather flock together? One person can only do things, and a group of people can do business. I think a space where I can work happily, a supervisor who can accept suggestions and a group of colleagues who can work hard with me may be more important than anything else.
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