1. Computer and browser problems:
(1) The computer is not connected to the Internet or the access area is limited;
(2)IE version is too low, the number of password bits is insufficient, and IE parameters are set incorrectly.
2. Payment problem:
(1) Enter the PayEx secure payment platform after confirming the payment on Unicom 100 10 website. When you choose a bank for online payment, it takes about 30 seconds or more to connect to the security system for online payment (that is, after clicking the payment channel of the selected bank). If there is a network communication failure (the internet is too slow, the modem is disconnected, or the access in the LAN is limited, etc.). ), the submission will be interrupted or failed;
(2) When the online payment security system authenticates the connection (that is, after clicking the selected bank payment channel), you refresh the connection page, and the system prompts: "Duplicate order error". This setting is to prevent some irregular behaviors on the Internet from causing bank settlement. Please place an order again for online payment;
(3) The payment card used is incorrect, the account number and password of the payment card entered are incorrect, the payment function used is not authenticated by the bank, and the amount on the payment card is not enough to pay for the goods.
The above situation remains unresolved. It is recommended to contact the Unicom customer service to which the number belongs.
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