Where did Tik Tok see the news that our customer service didn't reply?

Log in to the store and find the chat page you want to view.

Tik Tok only needs to log in to the store, and then the chat page can reply to the message.

Tik Tok sets the method of reminding customer service messages outside the application: 1. Open Tik Tok and enter my page. 2. Click more instructions in the upper right corner of your home page, and then click Settings on the right. 3. After entering the settings, click Notification Settings. 4. Here, you can open the external reminder of customer service message. To turn this feature on, you need to allow Tik Tok message notification in Settings-Application Notification.