The content of website operation and maintenance mainly includes several aspects:
I. Website Construction and Implementation Services
Website construction implementation services mainly aim at users' website construction needs, including demand research, column content planning, template implementation, data migration, system environment construction, system development and other services.
1, planning and page design
According to the characteristics of the website, combined with the needs of users, the content of the website column is comprehensively sorted and planned, and a scientific and reasonable website structure that meets the requirements of users is constructed.
2. Template implementation services
According to the website planning and the development template of art page, quickly build a website with complete structure and satisfactory users.
3. Data migration services
Website data can be migrated through procedures and manual input to ensure data integrity and availability.
4. Environmental construction services
According to the content of website construction, the system environment is investigated, and a scientific and reasonable website (group) operating environment is constructed to make it forward-looking and extensible.
5. New system development services
Customize and develop related business systems according to user needs.
Second, the website operation and maintenance services
Website operation and maintenance includes eight aspects, such as daily maintenance, special topic/sub-station construction and emergency response, and provides external services in the form of operation and maintenance service package. Details are as follows.
1, routine maintenance service
Provide technicians to remotely solve common problems or user needs, and arrange technicians to come to the door to deal with problems or implement new needs according to actual conditions.
2. Website resident service
Provide template developers for user websites to maintain and be responsible for the technical support of the whole website (group). Respond in time, understand the user's needs in the shortest time and make changes and adjustments in time.
3. Thematic/substation construction services
According to the user's needs, the content of the topic or sub-site is combed, the column planning, the art design and the template realization are carried out.
4. Technical advisory services
Provide technical advice on website template development, company product operation and use, website (group) implementation and maintenance, operating system, database, etc.
5. Emergency response service
Provide holiday emergency response service, and arrange the person in charge and technicians to be on duty 7×24 hours during this period to ensure the normal operation of the website.
6. System maintenance services
Provide comprehensive system maintenance services, including network layer, data layer, application layer and WEB layer, aiming at server operating system, related application systems and website security.
7. System check service
Provide comprehensive detection services for server operating system, website related products or systems and website security.
8. Product training services
Provide training on the installation, deployment and operation of the company's products, including e-government public service support platform, information disclosure directory system, interactive communication platform, information submission platform, interview live broadcast system, website group search system, etc.