1. First, we pick up the phone or call the customer service number of SF Express 95338.
2. After hearing the voice prompt, we can choose the number keys according to the prompt and choose 3.
At this time, when we hear the voice prompt, we don't need to continue listening, just press another 3-character key.
4. Then go to the manual customer service channel, where you can communicate with the customer service staff. If you are busy, you can continue to press 3 to wait, otherwise you can hang up directly.
Precautions:
SF Express Co., Ltd. found that some criminals pretended to be the company, notified customers by telephone, text messages and other means that they had not signed or detained the express mail, and asked customers to provide private information to deceive customers in an attempt to commit economic fraud.
SF Express has reported the case to the public security organ for the first time. In order to protect the vital interests of customers, we want to remind customers to enhance their awareness of risk prevention. In case of such phone calls or text messages, it is recommended to consult and confirm through SF official channels to avoid being deceived and losing property.
Other fields
1, China and Hongkong: 27300273.
Service hours: Monday to Friday: 08:00-20:30, Saturday, Sunday and holidays: 08:00-20:00.
2. China and Macau: 28,737,373.
The service hours are from 08: 00 to 20: 30 from Monday to Friday, and from 08: 00 to 20: 00 on Saturday, Sunday and holidays.
3. China Taiwan Province Province: 0800088830.
The service hours are Monday to Friday from 08: 00 to 20: 00, Saturday from 08: 00 to17: 30, and Sunday is closed.
4. Korea: 080393111.
Service hours are from Monday to Friday from 09:00- 19:00, from Saturday from 09:00- 12:30, and closed on Sundays and public holidays.