1. Learning and upgrading skills: As a customer service staff, I am exposed to various customer needs and problems. By dealing with customer feedback and solving problems, I can constantly learn and improve my communication and problem-solving skills, as well as my skills in dealing with emergencies.
2. Develop interpersonal relationships: As a customer service staff, communicating with various customers will help to establish good interpersonal relationships and learn to communicate and cooperate effectively with different types of people.