2. The main business accepted includes: consulting the work responsibilities, policies and regulations, working procedures, law enforcement procedures, administrative examination and approval and other government information and public service information of the organizer; Non-emergency help within the responsibility of the organizer; Complaints and suggestions on urban governance, public services, market supervision and economic and social development; Complaints and reports on the work style and administrative efficiency of the staff of administrative organs and public enterprises and institutions; Other matters that should be accepted.