Taobao can't receive questions from everyone.

Taobao can't receive your question: some products are offline. The platform found that some glasses, masks and other products had content security problems, so they went offline. Such products will not go online for the time being, and the specific recovery time is to be determined.

In addition, the pc version also has many problems, such as: the data is not updated in time, it can't be answered, and the ranking is abnormal, so the platform will be temporarily offline from February 1 to ask questions. If you need to ask questions or answer questions in "Ask You", it is recommended to enter the manual problem-finding operation or check it.

Extended data

Ask everyone about the time limit of the exhibition: the content of the question and answer is the real consultation of the person who wants to buy and the communication between the real buyers of this baby. The display data is only nearly 720 days.

Ask everyone news without reminding: only the main account will receive a message reminder when the buyer asks you a question. If you don't get the reminder, you need to subscribe to Niu Qian News. Ask everyone that merchants can only answer 10 questions every day.

References:

Taobao. Com- why can't I see it?

References:

Taobao. Com- how long does it last?

References:

Taobao. Com- Is there a time limit for asking and answering questions?