1. The people's governments of townships, nationality townships and towns are responsible for public affairs and public welfare undertakings within their respective administrative areas;
2. Mediation of civil disputes;
3. Assist in maintaining social order;
4. Assist in handling public health and family planning work related to residents' interests;
5, reflect the opinions of residents;
6. The residents' convention is formulated by the residents' meeting and supervised by the residents' committee;
7. Residents shall abide by the resolutions of residents' meetings and residents' conventions;
8. Organs, organizations, military units, enterprises and institutions shall support the work of residents' committees, attend necessary meetings and obey relevant decisions;
9. If in doubt, you can call the mayor's hotline 12345 to complain;
10, you can seek help from the procuratorate, the public security organ or the National People's Congress and other relevant organs for specific problems.
Social security service channels:
1. Offline service window: Local social security bureaus have service windows for citizens to consult and handle related social security business;
2. official website: Social Security Bureau official website provides online consultation, business handling guide, policy and regulation inquiry and other services;
3. Telephone hotline: The Social Security Bureau has a service hotline, and citizens can make inquiries and complaints by telephone;
4. Mobile applications: Social security bureaus in some areas have launched mobile applications to facilitate citizens to inquire and handle social security affairs anytime and anywhere;
5. Self-service terminals: Self-service terminals set up in some public places can handle social security cards and query information.
To sum up, 96 168 provides a multi-faceted channel for people to seek help and complain, covering public affairs, civil dispute mediation, social security maintenance, public health and family planning. It also stipulates the formulation and implementation of residents' meetings and residents' conventions, requires government organizations to support and abide by the decisions of residents' committees, and makes it clear that when encountering specific problems, it can be through the mayor's hotline or relevant legal organs.
Legal basis:
Organic Law of People's Republic of China (PRC) Urban Residents Committee
essay
The task of residents' committees is to publicize the Constitution, laws, regulations and national policies, safeguard the legitimate rights and interests of residents, educate residents to fulfill their obligations according to law, take good care of public property, and carry out various forms of socialist spiritual civilization construction activities.