1, students report to the school collectively. This method is the most common. When there is a problem with food hygiene in school, students can collectively protest and not eat at school for a week, and then collectively sign to reflect the problem to the school. This is the most direct feedback to the school. Write out the evidence of health problems, and it is best to attach some photos as evidence. This is more convincing and easy to attract the attention of the school principal.
2. Write a letter of complaint to the local education department. If the students jointly report to the principal, but the hygiene of the canteen is still not improved, they can write to the local education department to complain, but they should find the right way and address to prevent the complaint letter from being rejected as junk documents.
3. Post a complaint online. Now the network is so developed, as long as there is a problem on the network, it can spread quickly. You can tell your parents about the unsanitary problems and photos in the canteen, and parents will pay close attention to them when they publish them in the circle of friends. Or posting on the internet and telling the truth on the campus network will also attract a lot of attention.
4, find news media exposure. If all methods fail, you can find the local news media to expose it. If the news media is exposed, it will appear on TV and internet all over the country, and this kind of communication is also very strong. The future of the country is the future of children, and the problem of unsanitary school canteens will seriously affect the future of children. Therefore, it is also a good choice to find the news media to expose complaints.
Second, what documents do you need to contract the canteen?
Required documents:
1, valid industrial and commercial business license and various national and local tax certificates;
2. Catering service license;
3, food hygiene and safety administrator certificate;
4. Chef grade certificate and personnel health certificate.
Required qualifications (not strictly necessary, but priority can be given):
1, a company or private person with operational capacity;
2. Have a certain management reputation;
3. The original contractors and individuals who passed the review during the contract period;
4. catering service enterprises that have passed ISO certification are preferred.
3. What are the precautions for canteen management?
Food safety in school canteens has always been the focus of social attention. From a small point of view, it is related to the health of teachers and students in the whole school, and from a big point of view, it is related to social stability. Ensuring the food safety in school canteens is of great significance to the development of schools and the growth of students. Through our observation, it is found that hidden dangers in school canteens always exist, threatening students' health. As a member of society, it is very necessary for us to find and analyze the problems existing in school canteens and put forward reasonable suggestions.
(A) the existing problems
1, the canteen hardware equipment is not perfect, which is not suitable for school development. Specifically, first of all, the facilities such as food refrigeration, cleaning, disinfection and fly prevention in the canteen can't meet the demand. Although some school canteens have these facilities, they are not really used effectively in supervision, but are shelved. Secondly, the canteen does not label the cleaned tableware and unclean tableware, and the raw and cooked food in the refrigerator is misplaced, which is easy to cause cross-contamination.
2. The canteen system is not perfect and has not been effectively implemented. The canteen food safety management system and post responsibility system include the health management system and training management system of employees, the cleaning, disinfection and maintenance system of processing and business premises and facilities, the evidence collection and ticket system for purchasing food, food additives and food-related products, the incoming inspection and account recording system, the sample retention system, and the operating procedures of key links. Many school leaders have a certain degree of carelessness, but these systems have not really been implemented in food safety management, but only exist in name only.
Some staff in the canteen have health problems. Some staff members in school canteens "persist in working despite illness", which not only violates the daily morning inspection system that school canteens should abide by, but also leaves a huge food safety hazard for the health management of school canteens. According to national regulations, school canteens should establish a daily morning inspection system and make records. Employees in canteens who suffer from diseases that hinder food safety, such as fever, diarrhea, skin wound or infection, pharyngeal inflammation, etc., should leave their posts immediately, and can only resume their jobs after finding out the reasons and curing the diseases that hinder food safety.
(B) Suggestions to solve the problem
1, the person in charge of the school is duty-bound to the food safety in the canteen.
As the first responsible person of school food safety management, the principal should shoulder the responsibility of supervising the safety management of school canteens. Schools are places to train talents. While improving students' academic performance, we should also do a good job in food safety education for all people, including students and canteen staff. Health and epidemic prevention knowledge such as preventing food poisoning and infectious diseases can be popularized through safety knowledge lectures and safety management training in canteens, so that students can develop good health habits and enhance food safety awareness.
2. Do a good job in purchasing ingredients.
As the first pass of food quality control, the purchase of food raw materials should be strictly in accordance with the requirements of purchasing hygiene, and food should be stored scientifically and reasonably to ensure the reliability, standardization and hygiene of canteen food. According to the requirements, school canteens must use fresh and safe raw materials to make food, and must not purchase food prohibited by the Food Safety Law, nor process or use food raw materials that are spoiled and have abnormal sensory properties. At the same time, the relevant departments indicated that the school should obtain 100% vouchers and tickets when purchasing staple food, make detailed records for future reference, publicize the raw material information in real time and record the supplier list in the district education commission.
3, do a good job in the supervision and management of the canteen.
The supervision and management of canteen includes internal supervision and external supervision. In terms of internal supervision, the canteen should establish and improve the food safety management system in the canteen, so that the responsibility should be assigned to people, personnel and measures should be in place; In terms of external supervision, besides strictly observing the regulations of government departments, canteens can also introduce canteen food safety supervision companies for intelligent information supervision.
The above is the relevant content of complaining about which department to look for in the school cafeteria. We know that complaints about school canteens can be reported to the relevant school leaders, written to the local education department, or prosecuted by using the media as evidence. This knowledge is a bit complicated, but it is also very important. If you have any other questions, please consult a lawyer.