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How about the Customer Relationship Management (CRM) system of Ding Jie Software? The customer relationship management software of Ding Jie Software is quite good. Ding Jie Software is one of the best large enterprises in China, and all kinds of enterprise software in his family are very good. Many well-known enterprises have cooperated with his family. If you go to Baidu to find Ding Jie, you will see his website ~ ~ ~ Let me introduce you to the characteristics of CRM products:
Advanced, stable, flexible and open technical architecture
Use. NET and WEB2.0 technology, customization is faster and more flexible.
B/S browser application mode
The client is free of installation and maintenance, which is convenient and easy to use. The system update only needs to be done on the server side, which is convenient for subsequent maintenance.
Provide close integration with ERP related to the Group, and exert the integration effect.
Provide enterprise information integration and comprehensive customer management, query ERP customer information, contact records, sales information, return information, accounts receivable, etc. Through CRM.
Customer-centered 360 Management
It allows users to quickly view all relevant historical records and track projects of customers from the customer's point of view, which is convenient for users to maintain and manage customers.
Automatic reminder and effective control
The system can subscribe to reports and automatically send warning letters to remind relevant personnel for further tracking and timely monitoring.
EXCEL offline function
Support the operation of uploading data through Excel. When you can't access the Internet, you can use the previously downloaded Excel file for work report, and then upload the data when you can access the Internet.
Build a flexible registry home page
You can set up a login homepage with business and service as the main axis according to customer needs to realize one-page management.
Product architecture
Functional and characteristic business opportunity management
Sales management customer service
maintenance management
How to manage customer relationship, is there any software/system in this field? CRM (Customer Relationship Management) means customer relationship management, which effectively organizes enterprise resources according to customer segmentation, cultivates customer-centric business behavior, and implements customer-centric business processes as a means to improve enterprise profitability, income and customer satisfaction. Customer relationship management system cross crm is very good, you can try it for free, I hope it will help!
Where is the customer relationship management system software in Changsha? There are not many CRM companies in Changsha. Now all domestic CRM brands are in Beijing. And now online CRM is based on cloud computing SAAS technology, which can quickly handle the needs of customers in different places. I suggest you know about Baihui CRM, a CRM with high cost performance. Baihui CRM is the world's leading cloud computing service provider. Baihui CRM is an online CRM based on cloud computing SAAS model, which helps enterprises to effectively save operating costs. Many small and medium-sized enterprises in China are using it.
Recently, the second season of Baihui CRM open class will be launched soon. Combined with real cases, this paper analyzes why sales managers and front-line sales use CRM mobile applications in restored real business scenarios. How does the "sales artifact" of Baihui CRM mobile application create a huge improvement in sales performance? When you log on to Baihui official website, you can sign up for classes for free.
Before choosing a crm software system, the most important thing is to sort out the actual needs of enterprises, including their own development, project requirements, product differences, service support from manufacturers, technical maturity and so on. It is most appropriate to choose a CRM that suits your business needs.
At present, CRM software is mainly based on SaaS mode, integrating PC+ mobile mode, and there are many CRM service providers in China. When choosing a model, it should be noted that CRM customer relationship management software has a free trial version, but there are many limitations in function. At present, there are many CRM brands in the domestic market. Please consult the relevant CRM service providers for specific prices. When communicating, you can clearly explain your specific business process requirements and ask the other party to provide you with a set of corresponding industry solutions and demonstration systems. If you are satisfied, you can apply for a trial product. It is suggested to consider Baihui CRM, an old SaaS CRM service provider, which has been operating in China for 9 years to provide enterprises with complete customer relationship management solutions including marketing, sales and service.
What is the use of customer relationship management software? Down payment management, inventory management, competitor management, expense management, report center, sales management, customer management and purchasing management are several modules of Odin v9CRM that our company has been using. Saving time and cost has indeed brought many benefits to the company.
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What are the functions of customer relationship management software? 1, the processing and storage process of many things.
The database uses SQL Server 2005. For complex data processing, transaction processing mechanism is adopted to enhance the fault tolerance of the system. ...
2.360 degree customer management
Keep customer files, keep contact minutes, show customer business cards and original emails, and ensure the three-dimensional management of customer information.
3. Track customer performance in real time to help you stay competitive.
Establish a good relationship with customers, record all customer information in the sales department, quickly update customer follow-up after the visit, automatically push information in real time, and easily enjoy the resources of various departments.
4. Effectively allocate customer resources.
Marketers can import the obtained potential customer information into the system in batches, distribute it, and follow up the post-processing.
5. Regional customer management
Customize different attribute conditions to divide customers into different customer groups, realize cross-departmental and cross-regional business information sharing and work collaboration, tap regional market value, and easily realize cross-regional distributed unified management.
6, meticulous customer care
Customer care function can be set up by online merchants for free. SMS care and email care are quick and effective, which improves the affinity of online stores.
7, WeChat public platform with group policy CRM, even more powerful!
Event push interface, sending location message interface, custom menu interface and scanning function allow customers to carry out specific marketing activities through the time triggered by customers, messages sent, clicking on custom menus and scanning codes.
8. SMS marketing covers the whole network.
Online merchants can keep abreast of members' shopping needs according to mail subscriptions. Network operators can group members through the member grouping function. ...
9. Strong mail monitoring management
Through the email submission and review mechanism, the management can check the employees' emails, at the same time, the online merchants can know the members' needs in time according to the email subscription, and can group the members through the membership group function.
10, EDM mail marketing
Quick effect, the most accurate target, strong pertinence and high feedback rate. Will establish a closer relationship with users for a long time, cultivate users' loyalty and get more customer feedback.
1 1. Break the leading business opportunities one by one.
Carefully manage the sales process, follow the clues and business opportunities throughout, refine the sales stages, follow up in real time, promote customers to sign contracts, and realize the accurate marketing of 1 to 1.
12, intelligent analysis data report
Support the export of customers, orders, sales, contracts, products and other data. All and current pages, understand the changes of key business indicators and customer information from multiple angles and channels, and explore customer consumption behavior.
13, comprehensive product management
The tree structure is adopted to make the product details clearly visible and meet the needs of customers for more product names.
14. Easily manage contracts and improve payment after signing bills.
The contract and collection function records all the implementation of project contracts and collections, which can easily help you manage accounts receivable and renewal issues.
15, pop-up reminder to wake up dormant customers.
Instant Reminder: Pop-up reminder mode allows customers and employees to know the information and to-do items of * * * in time to avoid work omission.
16, timely customer tracking, improve customer loyalty.
Record all customer follow-up information, follow up every business point that runs through the sales business process, form a sales follow-up strategy that runs through pre-sales, sales and after-sales, effectively improve the customer experience and ensure the achievement of the project sales target.
17, a rich knowledge base.
The knowledge base supports multi-level classification, and the products come from the distribution of ShopNum 1 Relevant personnel can classify problems and solutions. ...
18, detailed operation log record
The superior assigns tasks to the subordinate, monitors the daily completion, reminds the to-do list in real time, eliminates cross-business barriers and weak links, enhances the sense of responsibility, strengthens internal coordination and communication, and makes teamwork orderly.
19, task reminder to promote the implementation of employee content
Perfect reminder mechanism, strictly and accurately remind you in time to prevent omissions.
20. Comprehensive definition of rights management
Organizational structure+business unit+role permission management makes permissions more detailed and data more secure.
2 1, call center
Support the call center, record the telephone calls with customers in detail, and the customer details page will pop up directly when the customer calls, so that the customer service staff can respond positively.
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Can you solve your problem?
Management information system customer relationship management software 1, supplier selection
2. Software content includes management mode and business process.
3. Comparison of software cost performance
4. Choice of purchase strategy
What software is a good customer relationship management system? Shisan Iyad Wang Xiaoyi