Online customer service, or online front desk, is a kind of page communication technology, which provides instant communication between internet visitors and employees inside the website through the media of the website. Online customer service is the foundation of online marketing.
With the continuous development of the Internet and the innovation of new technologies, the online customer service system has also ushered in technical updates, which once bothered users with delays. Now, with the continuous improvement of network bandwidth and the wide use of multi-line cloud servers and data interaction based on the latest push technology, the problem of session delay has been fundamentally solved, greatly improving the user experience of website visitors when consulting questions.