Call 1 1 183 from a landline or mobile phone. After the connection is made, press 1 to enter "pick up the goods at home", tell the customer service staff your pick-up address, contact person and telephone number, and pick up the goods at home. Press 2 to enter "Mail Inquiry", enter the mail number to be inquired, and press # to end.
Press 3 to enter "Consultation and Complaint", and you can consult or complain about the related business of postal express. Press 8 to broadcast in English. Please press 9 to listen again.
Extended data
China Post Group unified national customer service number. "1 1 185" postal customer service telephone is a comprehensive telephone service hotline provided by China Post for social customers. For EMS customers, the "1 185" telephone can provide services such as door-to-door pick-up, business consultation, email inquiry and complaint acceptance.
"1 1 185" special service telephone is a "green channel" for EMS to connect users, facilitate users and serve users. EMS customers can enjoy timely, convenient and fast EMS service by dialing the local number "1 185" in any city.
Baidu Encyclopedia-1 1 183
Baidu encyclopedia-1 1 185