12333 acceptance scope

12333 The scope of acceptance includes: employment, social security, labor relations, income distribution, talent work, civil servant management, resettlement after military transfer, introduction of intelligence, etc. , and provide services such as personnel, employment, social security and other policies and regulations, procedures consultation and various information inquiries, as well as zero-employment family complaints, employment complaints and other services.

12333 consulting service network is a network information dissemination platform sponsored by Ministry of Human Resources and Social Security Information Center, which focuses on 12333 consulting service news. It is an important means for human resources and social security departments to serve people's livelihood, provides an important communication platform and public service window for human resources and social security departments, and plays an important role in the work of human resources and social security departments to handle business and help resolve social contradictions in time.

The telephone consultation service of human resources and social security has played a great role in people's livelihood services. It not only becomes an important way for the broad masses to understand the information of labor security policies and safeguard their legitimate rights and interests, but also provides an important reference and basis for policy formulation, and also provides a channel to alleviate or solve problems, thus dissolving contradictions in the bud. At the same time, there are still some problems in system construction and business development in various places, mainly in the following aspects:

1, system construction and business development lack unified standards and norms;

2. The form and content of telephone consultation service need to be further improved;

3. Interconnection of local telephone consultation service systems, and business collaboration between telephone consultation service system and core business system.

Labor Law of People's Republic of China (PRC) Article 2 This Law is applicable to enterprises, individual economic organizations (hereinafter referred to as employers) and laborers who have formed labor relations with them in People's Republic of China (PRC).

State organs, institutions, social organizations and laborers who have established labor contract relations with them shall be implemented in accordance with this Law.

Article 4 The employing unit shall establish and improve rules and regulations in accordance with the law to ensure that workers enjoy their labor rights and perform their labor obligations.