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How to transfer to manual customer service when calling high-speed rail 12306?

1, dial: 12306. The specific method is shown in the following figure:

2. Enter "1" on the keyboard. The specific method is shown in the following figure:

3. Press "0" on the keyboard, so you can go to the manual service. The specific method is shown in the following figure:

Finally, if the voice operation is completed, you can end the call and press the dial key. It's done. The specific method is shown in the following figure:

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