How does Taobao leave a message to customer service?

Taobao shopping, want to contact customer service, how to leave a message to customer service, the method is as follows:

Mobile phone: iPhone 13(iOS 15.4)

Software: Taobao (10. 17.0)

Step 1: Open Taobao, select the products to consult, and click Enter.

Step 2: Click the customer service icon, as shown.

Step 3: Enter the content you want to leave a message, and click Send.