Shenzhen Housing Provident Fund 12329 Remote Service Platform is an information channel service center integrating telephone, e-mail, Internet, SMS and VoIP, which can provide 24-hour self-service voice service.
Workers only need to sign the Shenzhen Housing Provident Fund Business Self-service Agreement at the housing provident fund business outlets, and then they can call the remote service platform to realize self-service such as renting house withdrawal, non-household registration cancellation, other housing consumption withdrawal and retirement cancellation. The service hours of manual consultation are 9: 00 am-12: 30 am and 2: 00 pm-6: 00 pm (except legal holidays).
At present, the services provided by 12329 remote service platform include:
1. Provide inquiry service on deposit, withdrawal and loan of housing provident fund;
2. Provide self-service for renting, other housing consumption, cancellation of non-household registration and retirement cancellation;
3. Provide comprehensive housing provident fund policy consulting services;
4. Providing consulting services for the housing accumulation fund business;
5. Accept suggestions and complaints about provident fund.
Extended data:
Address and contact telephone number of Shenzhen housing provident fund business outlets
Futian Management Department, Building Xiang Qiao Village 1 No.2008, Xiang Qiao Road, Futian District, Shenzhen, 0755- 12329.
Baoan Management Department, East 2nd Floor, Huafeng Economic Building, No.288 Xixiang Avenue, Baoan District, 0755- 12329
A202,0755-12329 Longgang Management Department, Floor 2, Building 2, Tianan Digital New City, Longgang District, Shenzhen.
Brief Introduction of Shenzhen Housing Provident Fund Management Center-12329 Remote Service Platform
Shenzhen housing fund management center-business agent