How to write our consultation email in business English? What is the format? The following is the way to write the consultation emails on business English writing that I collected. Welcome to read for your reference and reference!
1 asking for information
Dear Mr./Ms,
We are very concerned about the sharp drop in your sales in recent months. At first, we thought it might be due to the weak market, but after more careful study, we found that the overall trade trend was on the rise during this period. You may be facing difficulties that we don't know about. If so, we'd like to know what we can do to help. Therefore, we look forward to receiving a detailed report from you on this situation and suggestions on how we can help restore our sales to the previous level.
Yours faithfully
Dear Mr./Ms,
We are very concerned about the sharp decline in your sales in recent months. At first, we thought it was a weak market, but after studying the problem carefully, we found that the general trend of trade in the past period was on the rise. It is possible that you are facing difficulties that we don't know about. In that case, we wonder if we can help you. We look forward to receiving a detailed report on this issue and suggestions on how to help sales return to the original level.
You are sincere.
Step 2 apologize and explain
Dear Mr./Ms,
We are sorry that we can't send the catalogue and price list you asked for in your letter of March 10 immediately. It is expected that the printer will supply it in two weeks, and we will send you a copy once we receive it.
Yours faithfully
Dear Mr./Ms,
We regret that we can't send you the catalogue and price list requested in your letter of March 10. The printer will provide it within two weeks, and we will send you a copy once we receive it.
yours respectfully/sincerely
Dear Mr./Ms,
I received your letter yesterday complaining that the central heating system in your new house was not installed on time, which I was very concerned about. Looking up our previous correspondence, I found that I had made a mistake about the completion date. This is entirely my fault, and I deeply regret it. I know our negligence must have caused you inconvenience, and we will do everything possible to avoid any further delay. I have instructed to give priority to this work and let the engineers engaged in this work work work overtime. These arrangements should ensure that the installation will be completed next weekend.
Yours faithfully
Dear Mr./Ms,
I received your letter yesterday complaining that the central heating system in your new home was not installed on time, and I was very concerned about it. Referring to earlier letters, I found that I had made a mistake about the completion date. This mistake is entirely my fault, and I'm very sorry about it. Recognizing the inconvenience caused by our negligence, we will do our best to avoid any further delay. I have instructed that this work should be given priority and asked the engineers to work overtime. This arrangement will be installed next week.
yours respectfully/sincerely
Expand reading: 5 common mistakes in business English. Pay close attention to the spelling and stress of these words! "Personnel" is a noun, which means an employee of a company. For example, the emphasis that "our company has the best people in the industry" falls at the end of the word. "Personal" is an adjective, meaning private or personal. "For personal reasons, I request an annual leave." The stress falls at the beginning of the word. If you are not careful, you may say "personal meeting" instead of "personnel meeting".
executive
An "executive" is the manager of a company. If you are introducing the top management of your company to visitors or customers, you should pay attention to the pronunciation of words! If you put the stress on "u", then "executive" immediately sounds like "execute"-murder or death sentence.
A gift? Decent? Demonstration?
When you make a report, provide information. Present is a verb that means to give something to others. Presentation is a form that is often used to introduce new business information. Many people-even some native English speakers-think that "present" is a verb form of "presentation". Don't make the same mistake!
"I look forward to hearing from you."
This phrase is usually used in business letters. But English learners often write, "I look forward to hearing from you." This is not correct, and it will make native English speakers sound a little funny. In this phrase, the verb "hear" always has an "ing".
Headquarters and information
Many English learners omit "s" from the word "headquarters" and add "s" after "information". Headquarters is a singular noun, which means the headquarters of the company: "I'm going to meet the CEO at headquarters this week." Headquarters is a subtle word because it ends with an "S". Looks like a plural noun! But omitting "s" will turn headquarters into a verb, "to headquarter"
On the other hand, many learners put "s" after information. The reason for most people is that if they need a lot of information, they need to make the word plural, for example, "I need information about overseas study programs." But information is an uncountable noun (it has no plural nouns). You just have to say, "I need some information."
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