According to your description, I suggest you refer to the following information:
Below is the contact information of HP Gold Service Center. You can choose the right HP Gold Service Center according to your own needs.
1. Address: No.4039, 4th Floor, Cyber Digital Plaza, podium of Yuning Building, No.76 Hao San Street, Heping District, Shenyang, 188,169,289,265 and get off at the Conservatory of Music.
Tel: 024-62222006
2. Address of Liaoning: Room 1205, Hao San Street Property Building, Heping District, Shenyang, Liaoning.
Tel: 024-3 15079 13.
I hope the above reply can help you.
If the above information can't solve your problem, you can log on to www.hp.com.cn/chat,, the online chat room of HP Network, and ask an online engineer to help you solve the problem further. More product information is available in www.hp.com.cn/800..