12348 legal service telephone work responsibilities, mainly to answer legal advice, popularize legal knowledge, implement internal linkage, do a good job of door-to-door service, communicate external information, do a good job of case diversion, strengthen regional cooperation, do a good job of coordination and linkage between functional departments, realize rapid response and prevent disputes from intensifying.
Legal basis: Measures for the Administration of Lawyers' Service Charges Article 1 In order to standardize lawyers' service charges, safeguard the legitimate rights and interests of clients and lawyers, and promote the healthy development of the lawyer service industry, these measures are formulated in accordance with the Price Law, the Lawyers Law and other relevant laws and regulations.
Article 2 These Measures shall apply to the charging behavior of law firms established in accordance with the Lawyers Law of People's Republic of China (PRC) and lawyers who are allowed to practice to provide legal services for clients.
Article 3 Fees for lawyers' services shall follow the principles of openness, fairness, voluntary compensation and good faith.
Law firms should facilitate the people, strengthen internal management, reduce service costs, and provide convenient and high-quality legal services for clients.
Article 4 The fees for lawyers' services shall be guided by the government and regulated by the market.
Article 5 A law firm shall provide the following legal services in accordance with the law, with government-guided prices: (1) Acting as an agent in civil litigation cases;
(2) Acting as an agent in administrative litigation cases;
(3) Acting as an agent for state compensation cases;
(four) to provide legal advice to criminal suspects in criminal cases, to represent complaints and accusations, to apply for bail pending trial, and to act as the defendant's defender, private prosecutor and agent ad litem of the victim.
(5) Acting as an agent for appeals in various litigation cases.
The fees charged by law firms for providing other legal services shall be subject to market-regulated prices.
Article 6 The benchmark price and fluctuation range of government-guided prices shall be formulated by the competent price departments of the people's governments of all provinces, autonomous regions and municipalities directly under the Central Government in conjunction with the judicial administrative departments at the same level.
Article 7 The government shall extensively listen to the opinions of all sectors of society when formulating the charging standards for lawyers' services, and may hold hearings when necessary.