Shiyan Mayor's Hotline was officially opened in March 2002, with telephone number 12. The mayor's hotline 12345 is a non-emergency government service hotline, which provides policy advice, appeals and complaints, opinions and suggestions for the masses on behalf of the municipal government.
The Shiyan Mayor's Hotline adopts the market-oriented operation mode, builds the 12345 intelligent network voice platform, and forms a modern network operation mechanism of acceptance, registration, transfer, supervision, feedback and return visit.
Extended information Shiyan mayor's public telephone duties include:
1, publicize the principles and policies of the party and the government, reflect social conditions and public opinion, and assist leaders in dealing with social hot and difficult issues.
2, responsible for accepting the masses' criticisms, opinions, suggestions and demands on government work, reflecting important social problems and major emergencies.
3, responsible for accepting, coordinating and solving the difficulties and problems encountered by the masses in daily life.
4, the city's counties (autonomous counties, cities) people's government, municipal government departments and public service units and other public telephone work inspection, supervision and guidance.
5, responsible for the construction and development of the mayor's public telephone network.
6, responsible for the mayor's mailbox work and letters from the masses.
The Development Course and Brief Introduction of Shiyan Municipal People's Government-Mayor Public Telephone
Baidu Encyclopedia-12345 (government service hotline)