1, choose a regular brand.
If you want to know whether what you buy is produced by a regular merchant, consumers must keep their eyes open during the shopping process, and can't buy fakes, inferior goods and fakes for cheap. This requires consumers to go to regular businesses to buy before buying. First of all, choose a reputable merchant. Secondly, it is necessary to check the qualifications of production enterprises for relevant departments through the platform and the state. Finally, it is necessary to carry out some necessary tests on the products. When buying goods, you should also check whether the goods are within the validity period. If it is not used within the validity period, it is also infringement.
2. Consult the opinions of people in the industry.
Try to find an acquaintance friend to buy it, or find a friend with service ability is the best choice, because an acquaintance friend can help bargain.
Now many friends and colleagues will contact you on WeChat phone and ask you to help him bargain. However, if you want your friends to help you bargain, you should be careful. Because you don't know who to trust and what to trust, you'd better not trust acquaintances and friends. You believe what they say. Anyway, everyone is sharing and sharing together. This kind of bad business will generally bargain with you like this.
3. Learn to defend rights for quality problems.
Pay attention to some goods whose prices are obviously higher than the normal market price. If the goods are found to have quality problems, can not be used normally, damaged, etc., it is necessary to make a return request to the merchants in time. You can also call the hotline 123 15 to complain, and let the merchants bear the corresponding liability for compensation.
Article 43 of the Law on the Protection of Consumers' Rights and Interests stipulates that if an operator commits fraud in providing goods or services, it shall increase the compensation for the losses it has suffered according to the requirements of consumers, and the amount of compensation shall be three times the price of the goods purchased by consumers or the cost of receiving services; Where the amount of additional compensation is less than 500 yuan or even less than 100 yuan, it is 500 yuan. 《
4. Keep all kinds of evidence such as purchase records and consumption vouchers.
Keeping all kinds of evidence such as purchase records and consumption vouchers is helpful for consumers to safeguard their legitimate rights and interests. In the process of daily consumption, merchants will publicize the goods or services they sell. It is necessary to keep all kinds of publicity advertisements or activities, publicity pages of merchants, as well as consumer complaints about goods, service quality and other related information in a timely manner. In the event of a dispute, we should keep all kinds of evidence, such as consumption vouchers, transaction records, related chat records, etc., so as to have evidence to follow in the process of safeguarding rights.
Therefore, when consumers encounter businesses infringing on their legitimate rights and interests, they need to call the police in time. Consumers should call 1 10 for help in time when businesses infringe upon their legitimate rights and interests. After the alarm, the public security organ will investigate and collect evidence from the merchants and impose penalties. In addition, the law also stipulates that when merchants use standard terms to infringe their legitimate rights and interests, they should make timely amendments; At the same time, businesses should also bear corresponding legal responsibilities.