The tour guide exam in Quanzhou, Fujian Province started on February 3rd at 65438 (the general registration time is September 5th at 65438+).
Candidates from Quanzhou apply directly to the Municipal Tourism Bureau, and candidates from other counties (cities, districts) apply to their respective county (city, district) tourism bureaus.
Registration telephone number: 22865200/22 160303
Tour guide license
During the Spring Festival, some people eat and drink at home, while others have to go outside to have fun. However, with the increasing number of people traveling in festivals, people have higher and higher requirements for tour groups, especially tour guides. If you can meet a thoughtful and intelligent tour guide, the journey will naturally be more enjoyable. Although the tour guide's own work is hard, he can enjoy the beautiful scenery of the motherland and even the world, and it is also a good job to combine tourism work.
A tour guide refers to a person who has obtained a tour guide certificate and is appointed by a travel agency to provide guidance, explanation and related travel services for tourists in accordance with the Regulations on the Administration of Tour Guides. Tour guides can be divided into overseas tour leaders, full-time accompanying tour guides, local accompanying tour guides and scenic spots tour guides according to their work areas; According to the language, it can be divided into Chinese tour guides (including Mandarin, dialects and minority languages) and foreign language tour guides (including English, Japanese, Korean, French, German and Italian). According to the technical level, it can be divided into primary, intermediate, advanced and super tour guides.
As a tour guide, besides being good at mobilizing the atmosphere and knowing how to socialize, you should also have a wide range of basic knowledge, such as language, tourism knowledge, policies and regulations, history, geography, customs, literature, economy, architecture, psychology, management and so on. In addition, we must have strong organizational coordination and adaptability, and love our own career. Personality should be outgoing, lively and cheerful, love to deal with people, love to serve others. Articulate, articulate, psychologically stable, able to control the situation and deal with all kinds of emergencies.
To be a qualified tour guide, you must have a tour guide qualification certificate. The qualification certificate of tour guide is the national certificate of the qualification of tour guide service personnel, which is valid for life. Although it is said that you must obtain a tour guide certificate in order to engage in the tour guide profession, the tour guide qualification certificate is the first step if you want to enter the door of the tour guide.
Let's take a look at the conditions, registration time and steps for obtaining a tour guide qualification certificate. I believe those who are interested in this information will get some help.
registration requirement
China citizens who have reached the age of 18, are in good health and have graduated from high school (including vocational middle school) or above.
Examination time of tour guide qualification certificate in all provinces of China
1. written test time: generally from September of that year to the end of1February, and will be notified by the local tourism bureau after registration.
2. Oral test time: Generally speaking, the oral test is delayed for a period of time compared with the written test, and it is held from 10 to1February of that year. There will be a specific notice from the local tourism bureau after registration.
Materials must be submitted for examination registration.
1. My ID card (original) and temporary residence permit for people from other provinces.
2. Original academic certificate (graduated from high school or technical secondary school or above)
3. Recent health certificates issued by hospitals at or above the county (district) level (which must include routine examinations and two and a half examinations of liver function and hepatitis B).
4. Four bareheaded color photos of myself 1 inch.
5. Receive and fill in the complete "National Tour Guide Qualification Examination Registration Form" at the registration place.
7. Register with the Tourism Bureau where the household registration is located; College students are registered in the tourism bureau where the school is located; If you work in the field, you must hold a temporary residence permit in the city where you work and register with the tourism bureau of the city where you work.
8. Those who apply for the foreign language tour guide qualification examination shall have a college degree or above in foreign language major and a bachelor degree or above in non-foreign language major.
Examination composition
1. written test: comprehensive knowledge of tour guides
There are four textbooks for written examination: Tour Guide Basis, Tour Guide Business, Tourism Policies and Regulations, and Local Tour Guide Basis.
The written test only takes two subjects: policies and regulations and the basic knowledge of tour guides. Generally, as long as the average score is above 60 points, you can pass. There may be some differences according to the requirements of different provinces. Even if you are not a tourism major and have not been exposed to tourism, don't worry too much. You only need to memorize two textbooks, which means you can pass the exam by rote.
Most people think that policies and regulations are difficult to test, because the content of the test must be memorized, and laws and regulations are boring and need patience and careful memorization. The main examination questions of policies and regulations are generally single choice, multiple choice, short answer and case analysis. Multiple-choice questions generally account for 50 points, so if you are familiar with books, you will get most points in multiple-choice questions, and then you will be relaxed. Case analysis needs a certain comprehensive analysis and summary ability. You should read the topic clearly and see which laws and regulations it conforms to. Don't judge right and wrong with the eyes of ordinary people. Even if what you say is reasonable and there is no legal basis, everything is equal to zero. The marking teacher won't buzz with you.
The basic knowledge of tour guides is divided into the basic knowledge of national tour guides and the basic knowledge of local tour guides, which is a test paper, each with 50 points. You don't need to find other books to expand your knowledge of scenic spots. As I said before, rote learning can pass, and the knowledge in books accounts for 95%. The test questions of tour guide basic knowledge are generally fill-in-the-blank questions, noun explanation, short answer questions and question-and-answer questions. Current affairs also have five o'clock. To test whether you care about national affairs, you only need to read more newspapers and pay attention to major events related to tourism. Fill in the blanks account for 50 points, which is quite impressive. As long as you really put your heart into it, you should have no problem getting 40 points here.
Please prepare the above two subjects in strict accordance with the requirements of the examination syllabus. Nowadays, teachers generally don't ask questions outside the exam syllabus, unlike many difficult questions in the past. In the examination syllabus, each chapter has detailed requirements, some points are to be understood, some are to be familiar with, and some are to be mastered.
2. Oral examination: that is, on-site examination, tour guide service ability.
There are three teaching materials for oral test: tour guide words in this province, standardized service for tour guides, handling of special problems of tour guides and adaptability.
After passing the written test, you can fully prepare for the oral test. Generally speaking, there are three examiners who will ask two or four questions respectively. The questions asked by the examiner include tour guide practice and scenic spot knowledge. If you mainly answer the content of tour guide practice, there is no problem, because there are books to look up in tour guide practice, and the knowledge of scenic spots is unpredictable and difficult to review, so you can only read as many relevant books as possible, but I suggest reading the common sense of major scenic spots, and the answer is too biased. In addition, it is also important to prepare welcome and farewell speeches, and teachers are more likely to smoke.
It's important to answer questions, but the most important thing is the explanation of your guide's words, which is the most important thing. Generally speaking, as long as you are fluent in Mandarin and the tour guide doesn't stop explaining, you can basically congratulate you on your successful customs clearance. Here, psychological quality is particularly important. Generally speaking, it is appropriate to prepare the guide words for 5 to 7 minutes (the specific time should be determined by yourself), not too long, because the oral test time is only 15 minutes, and the teacher should be given time to ask questions. Therefore, when preparing the guide words, you must look at your watch many times. When practicing, you should pay attention to loud voice, clear articulation, moderate speech speed and a slight smile on your face, which is what you need in the exam. Of course, the practice of looking at the watch is for the exam.
It should also be noted that there is only one candidate in the examination room, and he will not go to the next one until he has finished the exam. Therefore, you must gently knock on the door before entering to show respect for the teacher, greet the examiner after entering the door, and be modest and polite to the examiner.
After answering the questions, the teacher will grade you separately, and then announce your final grade in public.
Tour guide certification
The tourist guide card is a legal document that the holder is legally registered as a tourist guide in People's Republic of China (PRC) and can engage in tour guide activities.
The donee shall submit an application to the local tourism administration department with the following materials:
1. The applicant's tour guide qualification certificate and its photocopy, tour guide grade certificate and its photocopy (the original is for inspection only);
2. The labor contract signed with the travel agency and its photocopy, or the certification documents registered in the tour guide service center and its photocopy (the original is for inspection only);
3. ID card and its copy;
4. Fill in the "Registration Form for Tourist Guide Card Application" as required.