The information department sent a truck to pull our goods, which are fresh vegetables. The contract stipulated delivery within 30 hours, but his car broke down and he didn't know what would happen.

According to what you said, the carrier should take full responsibility. But pay attention to the following points:

One of the keys is whether you have signed a transportation contract. If yes, the main basis is the contract of carriage. Is it clear in the contract what the goods to be transported are? Is there a definite time to arrive at the destination? What are the liability and compensation clauses in the contract?

Secondly, if there is no transportation contract, or there are no clear liability and compensation clauses in the contract, the main solution is to negotiate with the transportation unit to minimize your losses.

Third, if there is no perfect transportation contract, negotiations will not work. If you just go through legal procedures, the most important thing is to find witnesses and provide testimony in your favor.

In this case, I personally estimate that negotiation is more likely, because there is probably no transportation contract or the transportation contract is imperfect, or there is no clear liability and compensation clause. The reason is that although the goods are fresh, it is really difficult to find individual transport vehicles for convenient transportation and low price, and the transport vehicles and drivers are not owned by standardized transport units, but only individuals. Therefore, it is really difficult to compensate for the damage to the goods.

Whether there is a compensation clause in the contract, if so, you can go to court; If not, you'd better consult a lawyer. Is it necessary to go to court? What are the chances of winning?

But one thing, if you want to solve the problem through consultation, you must ask a lawyer for help, so that you can win your due power, and you must be accurate in your mind, and you can't blame others for the mistakes that have caused such consequences. You are not at all wrong; This mentality is more conducive to negotiations.