For some passengers who often call to book tickets but don't pay the fare on time or call to cancel the booking, we will make a bad review of your personal ID card, so that you can't call to book tickets or enjoy preferential discounts in the future. Therefore, passengers who book tickets by telephone should think about our daily workload from our point of view. If every passenger does this, it will bring us immeasurable losses. We hereby appeal to passengers to cooperate with our work. Appointment time 2 4-hour telephone appointment service
1. Please abide by the rules and regulations of the General Administration of Railways, and all users who consult and accept business must follow the procedures.
2. Please abide by the rules and regulations of e-ticket of the Passenger Transport Department of the General Administration of Railways.
3. All booking users must provide true and valid second-generation passenger ID cards or valid certificates and contact information.
4. The staff successfully placed your e-ticket, and then provided the account designated by the ticketing department of the passenger transport department to pay the fare.
5. Booking passengers should arrive at the boarding place 30 minutes in advance with valid documents.
6. Passengers must pay the ticket within 60 minutes; Otherwise, the system will freeze or cancel the e-ticket you booked.
Booking procedure: for telephone booking, you can only pay the ticket through the bank, not in cash. Customers must pay the ticket first before booking tickets for customers. After the customer pays, he must contact the booking staff to verify the customer's ticket. Valid documents for registering customers. With the valid certificate and order number, the customer can pick up the ticket at the window designated by the staff or deliver the ticket to the door. Passengers who book tickets should arrive at the station 30 minutes in advance with valid documents. Passengers must pay the ticket within 30-60 minutes; Then place an order; Otherwise, the system will freeze or cancel the e-ticket you booked. Pay within the credit period. Payment methods include: ATM transfer at the bank counter; B. deposit machine deposits without card; The train ticket 100% purchased by online banking is transferred, and you can book tickets with confidence. If you leave, you will be fined ten.
First, the standard for half-price tickets for children is longer than in the past 10 cm. Now children with a height of 1.2- 1.5 meters can buy half-price tickets. In the new regulations, there are three new situations in which you can't buy a student ticket: the student ID card is not registered in the Faculty of Science on time; The preferential ride interval of student ID card has been changed but not stamped with the official seal of the school; Without the "student train ticket discount card", the discount card can't be recognized or the information stored in the chip of the discount card, such as the ride interval and school information, is inconsistent with the student ID card.
Second, change your visa and take the bus. The changes in this change mainly involve ordinary cars and motor trains. The new regulations require that the change of train tickets for ordinary trains must be handled before driving. If you miss the local train, the ticket will be invalid. Passengers with EMU train tickets are not restricted to change to other EMU trains within 2 hours after driving. According to the new regulations, passengers with through tickets will get off midway and their tickets will be invalid. In the past, it was stipulated that you can go through the transit visa formalities within the validity period by getting off the ordinary passenger train. Starting from tomorrow, unless you can't continue to ride because of injury, illness and other reasons, you can actually refund your ticket through the station ticket according to the regulations, otherwise the through ticket will get off halfway and the ticket will be invalid.