Pregnant woman badge
Wuhan Metro promotes pregnant mother badge service in the whole network. Pregnant women can get pregnant women's badges at the station service center, and they will get convenient services provided by the staff when they take the subway. This convenience measure is very innovative and provides great convenience for pregnant women. I remember when my daughter was pregnant, because she was worried that the subway was unsafe, she took a taxi to and from work throughout her pregnancy, which increased a lot of expenses. With the pregnancy badge, it is more convenient to take the subway. It can also reduce the economic expenses of families.
Set a clear network diagram
For people who don't often take the subway, entering the subway station is often at a loss. I don't know which direction to go, and I am afraid of doing something wrong. I have been asking others. If a three-dimensional iron net map can be found in a prominent position, people can know which direction they should go by looking at this map. Especially for those passengers from other places, it is very useful and convenient to look at pictures and find their way.
Establish a waiting room for mothers and babies.
Some subway stations have set up clean and tidy waiting rooms for mothers and babies, because sometimes children travel with their parents, and when they are hungry, they have to eat milk. With the mother-baby waiting room, parents can have a better travel experience. I can let my children breastfeed at any time, which also reflects a kind of humanistic care and makes people feel warm.
Ai Xin service desk
Jinan Metro has set up a "Spring Heart" service desk, and Futai is equipped with love medicine boxes, sewing boxes, luggage bags, wheelchairs and other items to help passengers in need. The staff can provide information consultation, ticket purchase guidance, key rescue, lost and found services to the public in time, and the distance between the garbage truck and passengers meets the diverse needs of passengers.
barrier-free facilities
Some subway stations are still at the exit, and the unmanned hall station is equipped with barrier-free elevators, barrier-free toilets and barrier-free carriages to facilitate the elderly and the disabled to take the subway.
Subway is also a window of urban civilization and a business card of a city. By improving the subway service, many cities put humanistic care into every detail, so that every passenger can feel the care from the staff and feel the happiness of taking the subway.