Summary is the product of reviewing one's social practice. It is based on my own work practice. I collected the work summary of the gas station supervisor. Welcome to reading.
Summary of the work of gas station supervisor Gas station is a window to show corporate culture, a carrier to complete sales tasks and realize economic benefits, and a grass-roots unit to create a "family" atmosphere. As an administrator of a gas station, how to help the stationmaster manage the gas station well is the goal I have been pursuing and the direction of my efforts.
Rongmei gas station is small, but it carries great responsibility. No matter how small the gas station is, the assets should be several million, and six or seven employees should provide services to customers day and night. Engaged in business activities in gas stations means that there are potential dangers in the oil products we operate and the environment we live in. Without security, everything is zero! In assisting the stationmaster in daily management, I put safety management in the first place, and strictly follow the "Gas Station Management Code" and the inspection system to demand myself and restrain employees. We will stick to the phenomenon of not following the operating rules in our work. Safety is no small matter, which vicious accident is not accumulated by "insignificant" small hidden dangers?
Gas station is a window for us to provide services to the society and show our spiritual outlook. In daily management, I attach great importance to the image management of gas stations, keep the environment of the refueling site clean and tidy at all times, leave no dead ends, and clean up the sediment and paper scraps brought by refueling vehicles at any time. The most difficult area to clean in my contracting station is basically a broom as long as I am at the refueling site. Teaching by example is more important than teaching by example. Whenever employees see me cleaning their sanitary area with a broom, they will automatically come and clean with me without me calling. With the joint efforts of me and the staff of the whole station, the performance is as follows
In front of customers, every moment is a clean and fresh environment.
A gas station is a collection of employees. As a gas station administrator, an essential job is to assist the stationmaster to manage employees. In employee management, I constantly strengthen my study and strive to improve my business ability. If you want to manage others well, you must first know how to manage yourself. I keep learning from many experienced old comrades. I pay attention to the study of "Gas Station Management Code" and the company's various systems, so as to know how to manage myself and how to expect employees. Be an accelerant to promote employees to live in harmony. Employees have their own living habits and temper. They should strengthen their understanding of employees, reflect their own situation and difficulties to webmasters in different ways in time, so that everyone can understand each other, reduce contradictions and establish a harmonious working environment. ? Loss management is a major event in gas stations, and loss is directly related to employees' wages. In assisting the webmaster to strengthen the loss management, I started from the source, carefully checked the fuel receipt of each vehicle, and made records in time. Starting from two aspects: first, measure the fuel tank to see the change of its empty height; Second, the quality manager conducts self-inspection on the tanker every month and the number of districts to check whether the tanker is accurate, find out the original in time if it is lost, make relevant records and report to the stationmaster. When receiving and unloading oil products, try every means to unload the remaining oil in the tanker and transport it back to the warehouse bit by bit. Through the joint efforts of all staff, I have made great progress in loss management and won the first place in the region.
Capital belongs to the enterprise.
"Blood" only by managing the funds well can we avoid the phenomenon of "bleeding, blood loss and anemia" and make the enterprise operate effectively. According to the principle of who sells, who is responsible and who returns, I will send the daily sales report to the registration and summary in time and report it to the finance department. Pay close attention to cash management, timely deposit the cash in the gas station into the bank, prevent a large amount of cash from staying overnight at the gas station, and ensure the absolute safety of funds. Check the capital investment in time and strictly implement the capital investment management system to avoid financial losses caused by fire, explosion, theft and robbery.
Rongmei gas station is an ic card issuing station. Since its listing, China petrochemical refueling card has won the appreciation of users for its safe, convenient and fast service function, and has been widely promoted and used. I started by promoting the benefits of ic cards, regardless of commuting, as long as I meet acquaintances. With the concerted efforts of my colleague Qi Xin, 297 ic cards were sold throughout the year, with a rush value of more than 4 million, which broke the station. Handle all kinds of ic card business in time, users can handle it at any time, which brings convenience to customers and wins the praise of users. Stepping into 2009 with a bright vision, I will continue to push myself and make due contributions to the further glory of Hefeng District.
Work summary of gas station supervisor II My name is xxx, and I am currently xxxxxxxxxxxx, managing 1xxxx gas station. The topic of my speech today is "devote yourself to reform, actively transform and realize the second leap in life".
In XX, according to the deployment and requirements of group companies and sales companies, our company reformed the management system, canceled the original 1xxxx district and county companies, reorganized the overall management system, and formed a new thing in retail management, namely the district manager, that is, me. Before the reform, I was the office director of the former Yanqing Company, and I didn't know much about the operation and management of gas stations. The system reform cancelled the original district and county companies. As a middle-aged person, where should I go in the future and how should I develop? This is an unavoidable problem in my life. For nearly half a month, I hesitated and even thought about tea and rice. After calm thinking, I finally cleared my mind: reform is the general trend. For petrochemical sales enterprises, only by deepening the reform can they become stronger and bigger and be invincible in the competition to meet the challenges of China's entry into WTO. No reform, no way out! As a * * *-producing party member, facing the development requirements of the times, only by standing in the forefront of the courage to promote reform and practice reform can we fully reflect the advanced nature of * * *-producing party member and play the vanguard and exemplary role of * *-producing party member. My thinking became clear and my burden was lightened, so I bravely signed up for the competition of regional managers at the end of July last year, and passed the exam with excellent results and took up a new post. As the saying goes, "Where there is a will, there is a way". After nearly half a year's hard work and bold practice, I have been basically qualified for my present job, and I have successfully changed from an office manager to a front-line manager of a gas station. The ups and downs among them are really unique in my mind in retrospect.
Before I became a regional manager, I knew that my management of gas stations was superficial and superficial. Only through continuous learning can we make up for our congenital deficiency in gas station management experience as soon as possible, and let ourselves get familiar with the situation and enter a new role as soon as possible. Although I had some psychological preparation, I realized that the difficulty was far beyond my imagination.
I remember when I was just appointed as the manager of Yanqing District, I called a meeting of the webmaster I managed. Before the meeting, the webmasters were whispering, "We chose such a leader. She has never worked in a gas station for a day, but she can still lead us. It seems that our district is hopeless. " During the dinner, a stationmaster immediately asked me: "Most of the cars I stood were diesel cars, and the driver asked for water service. What if we don't have the equipment? " "Do I need to fill in the general ledger of different cans?" ... questions about sales, safety, equipment and books came one after another, and I was at a loss for a while-how could there be so many questions at the gas station I managed, and how to answer them? Facing the puzzled and distrustful eyes of the stationmaster, I forced myself to calm down, first wrote down the stationmaster's questions one by one, and sincerely said to everyone, "I am not familiar with the work of the gas station. Please give me a month for your question today, and I will definitely give you a satisfactory answer within one month. "
In order to grasp the first-hand situation and fully understand the work situation of gas stations, in the next month, I seized all available time, actively cooperated with the company to do a good job in the handover of gas stations during the day, and spent the evening running around the 1xxxx gas stations under my jurisdiction to familiarize myself with the situation, and learned about the geographical location, station capacity, daily average outbound volume, staffing, equipment safety, escrow households, etc. of each station one by one, and asked the stationmaster about the surrounding situation. Going to the grassroots is sometimes full of hardships. I once went to Jingxi gas station to find out the situation and drove away in the afternoon. Because the station is located at the junction of 1 10 national highway between Beijing and Hebei province, it is often blocked by large trucks coming and going. I went to the station to solve the problem, and it was already morning 1 when I got home. I'm in a hurry to get home because of the bad cell phone signal in the mountainous area.
In order not to be "layman" and "layman" in gas station management, I also use my spare time to systematically study professional books such as gas station operation management, refined oil marketing and petroleum refined oil measurement.
In this way, through my unremitting efforts, in less than a month, I solved all the problems raised at the stationmaster's meeting and those found in the inspection. When the webmasters saw me again, their eyes gradually changed from "doubt" to "recognition".
When I was appointed, it coincided with the 100-day competition of standardized management of gas stations in Sinopec sales system of Beijing company. I clearly realize that this 100-day competition is an excellent opportunity to improve the management level of gas stations, and it is also a rare opportunity for me to position my work and improve my work level. I have to catch it.
Starting from the system construction, I have established the weekly meeting system of the gas station stationmaster under my jurisdiction. Every regular meeting has arranged the company's work arrangements and requirements at all stages of the 100-day contest in detail as much as possible, helping the webmaster to solve practical problems as much as possible. Because the 1 xxxxx gas station belonging to the zone is located within 20xxxxx square kilometers of Fiona Fang, in order not to occupy more working hours of webmasters, I will try to reduce the number of meetings in the zone. In order to ensure the effect of each meeting, I often go to the station one by one after the meeting and often go home late at night.
At the beginning of last year 1 1, in order to check the 77 inspection standards scored in the 100-day contest, I checked with the bookkeeper station by station and wrote a written rectification opinion on the irregularities. There are two mountain stations in my jurisdiction, which form a triangle with Yanqing County. It takes a day to go around these two stations for nearly 200 kilometers. I once went to Guhaicheng gas station to check the account book, but it was already four o'clock in the afternoon before I finished reading it. In order to get out of the mountain before dark, I took all the forms in the station home, checked them one by one according to the balance between them, recorded the mistakes one by one, and wrote rectification opinions. It was not until 3 am that all the inspections were completed. When the stationmaster had a meeting the next day, I handed the rectification sheet to the stationmaster. He said with emotion, "I didn't pay attention to the fact that the leaders repeatedly asked each station to check the books at the meeting." This time, you corrected many irregularities for me. I will definitely correct them when I go back, otherwise I am really sorry for you. "
I know that in the final analysis, the system and service are to ensure incremental efficiency, and incremental efficiency is the ultimate standard to test the operation and management of gas stations. On the basis of doing a good job in the 100-day contest, I have never relaxed my efforts to increase efficiency at gas stations. With the cold weather, the demand for diesel oil is increasing gradually. I ask the gas station to seize this favorable opportunity, increase the storage capacity and win the guarantee for completing the annual task.
The hardware facilities of Bai Yan gas station in our district are not very good. There is xxxx social gas station 2 kilometers north and xxxx gas station of our company 5 kilometers south, which are tightly sandwiched in the middle, and there are no big factories and construction sites nearby. The previous day's sales volume was only 1. 5 tons, in this environment, without extraordinary efforts, how easy is it to increase? At the beginning of my tenure, I tried to find a way with the stationmaster. Through many investigations, it was found that most of the vehicles refueling at the station came from Chicheng and Guyuan. Because the stationmaster's hometown is also in Chicheng, we will use this relationship to communicate our feelings. In the past, coal vehicles were generally overloaded. When they came down from the Heikou beam, the slope of the beam was steep and the brakes were overheated, which was easy to cause accidents. So I tried my best to get water equipment for the gas station through various relationships with the stationmaster. That's great. The big truck can finally be filled with water and washed for free. With these convenient service measures, the sales volume of the station soared, and the average daily delivery reached about 8 tons.
Through the joint efforts of me and my affiliated gas station, Yanqing Central District has overcome many unfavorable factors of suburban gas stations. In September last year, it ranked sixth in the completion rate of the retail volume plan in the 4xxxx district affiliated to Beijing Company, and the comprehensive weighted score ranked 16.
The gas stations in this area are all over the towns of Yanqing County, so it is necessary to establish good relations with local government departments to ensure their normal operation. Therefore, I use the relationship established by working in the office for many years to help coordinate various social relations in the region. The annual inspection of the business license of the 1xxxx gas station under my jurisdiction should be carried out in xxxx industrial and commercial office according to the previous practice. This xxxx industrial and commercial office is located in xxxx Township, Yanqing County, 30xxxx kilometers away from Fiona Fang. In order to reduce business trips and improve work efficiency, I coordinated with the county industrial and commercial bureau and gained their understanding and support, which simplified the procedures for handling photos and improved work efficiency.
XX year can be said to be a year to realize an important turning point in life. Through unremitting study, practice and hard work, I have achieved the second leap in my life. I sincerely thank leaders at all levels for their concern, understanding and support. As a person, I am full of confidence in my future work and hope for the development of our enterprise. Although the 100-day competition has passed, the task of consolidating the achievements of the 100-day competition and improving the management level of gas stations will be even more arduous, and new challenges are waiting for us. I am determined to take the past as a starting point, continue to do my duty in my post and go all out! In XX, as a producer of * * * in party member, I will seriously study and understand the important thought of "xxxx" in Baoxian education, further strengthen the ideals and beliefs of the producer of * * *, and strive to play the vanguard and exemplary role of party member in my work, reflecting the advanced nature of the Party. In my daily work, I plan to carry out some reforms in the area under my jurisdiction, such as sales information sharing, regular assessment of service standards, staff rotation, and personnel reserve in various positions, so that gas stations can do better in sales volume, standardized service, safe operation, etc., and contribute all their strength to accelerating enterprise development.
Thank you!
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