Residence permit consultation telephone number:
Technical support telephone number for operation and troubleshooting of residence permit system: 0755-84449533 (8:00-22:00 Monday to Sunday).
Residence permit regulations and business consultation telephone number: 0755-84465000 (Monday to Friday 9:00- 18:00).
Provisions of Shenzhen Municipality on the Use of Residence Permit
1. Holders who meet the requirements of residence, employment and social insurance years stipulated by the municipal government can enjoy corresponding rights and interests in public culture, employment support, basic public education, social assistance and housing security in accordance with relevant regulations. The specific measures shall be formulated separately by the municipal government.
2. If the holder is disabled or his immediate family members are disabled, he can enjoy the rights and interests of rehabilitation treatment, education and training, employment assistance and so on provided by social organizations for the disabled in the special zone in accordance with the relevant provisions of the state and the special zone.
3. The holder meets the requirements of residence, employment and social insurance participation stipulated by the municipal government. He can apply to become a registered resident of Shenzhen.
4. The holder may, in accordance with the relevant provisions of the State and the Special Zone, join the community organizations in the place of residence and participate in the management of economic, cultural and social affairs in the place of residence.
5. The holder can apply for corresponding rights and interests in relevant departments or through the Internet. You should show your residence permit or provide residence permit information when applying.