Dear Samsung users, hello!
What you are describing should be the email reminder of the set-top box, please refer to the following link to try:&; Sequence =449226
If the problem cannot be solved, please consult the set-top box manual or consult the set-top box manufacturer.
I hope the above answers can help you!
If you have any questions, please visit Samsung Digital Service Platform to ask questions: /ask
Welcome to Samsung Digital Service Platform: /ask