What should I pay attention to when buying home appliances?
Consumers must pay attention to the following four major issues when purchasing home appliances. In the first aspect, consumers should choose good quality home appliances. It is a common problem for many consumers to be greedy and cheap when buying home appliances. Some consumers will take the strength of promotion as their own criterion when choosing home appliances. Consumers will buy home appliances in which shopping mall is cheaper and which brand has the greatest discount, regardless of their actual needs, and often regret it after buying them. In the second aspect, when consumers buy products of big brands, they must find out whether the products implement the "three guarantees" policy. Consumers should pay attention to whether there is a certificate of conformity on the goods and whether it meets the state regulations. Some household appliances need unpacking inspection. Let's see if the commodity name, brand and price number written on the invoice are consistent with the situation introduced by the salesperson when the store sells. Consumers need to ask about the warranty location and warranty certificate, and they can only be trusted after they have the 3C certification mark. If consumers can't tell the quality clearly, they can make a simple judgment from other aspects. The third aspect is the after-sales problem. No matter what kind of home appliances consumers buy, they should pay attention to after-sales problems. If the buyer puts forward any special terms, the consumer should propose to record them in black and white. Companies with big brands will have perfect after-sales work and corresponding institutions. Pay attention to after-sales service when buying branded home appliances. Keep the purchase documents and vouchers. Fourth, when consumers buy electrical appliances, they should not only choose the right merchants, check whether the outer packaging of the products is damaged or not, and check whether there is any problem with the quality of the products, but also keep the purchase vouchers, invoices and maintenance records. These can be used as the basis for safeguarding rights. Consumers must choose businesses with good business reputation and large business scale, and also carefully check the signs and descriptions of goods.
How to protect rights when household appliances have problems
If there are quality problems in the household appliances purchased by consumers, they can negotiate with the sellers first, and the general sellers will make compensation. If the seller does not solve the problem according to the regulations, consumers can call the rights hotline and get help from the Consumers Association. In a word, consumers must take the road of formal rights protection, and can't make excessive behavior, so as not to harm their own interests.