Secondly, we need to know about customers' hobbies and lifestyles. This can help us to provide more personalized services, thus improving customer satisfaction. For example, if we are a gym, we can find out whether our customers like yoga, running, swimming and other sports, and then recommend courses suitable for them according to their interests.
In addition, we need to know the buying habits and preferences of customers. This can help us to better predict their future needs and make preparations in advance. For example, if we are an e-commerce company, we can predict what products customers may buy in the future by analyzing their purchase records.
In addition, we also need to know the health status and special needs of customers. This can help us provide more intimate services and ensure that our products and services can meet their needs. For example, if we are a pharmaceutical company, we may need to know the types of diseases and treatment programs of our customers in order to provide them with the most suitable drugs.
Finally, we need to know the customer's feedback and evaluation. This can help us to know whether our products and services meet customers' expectations and what we need to improve. For example, if we work in a hotel, we can ask our customers.